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#42
07-13-2006, 03:05 AM
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Re: why aren\'t dealers accountable?
[ QUOTE ]
keep in mind i was on a 100+ BB downswing when this happened, so yes, emotions do come in to play. [/ QUOTE ] Weak. I mean, really weak. Boo hoo if you're on a bad run. Seems just another excuse to blame a dealer. [ QUOTE ] no, the dealer has no control over what cards come out - he does have complete control over whether cards flip over or not. [/ QUOTE ] Not always. Sometimes it flips after hitting the players finger as it's coming in. I notice you don't seem to have an answer to when they screw up but it benefits you... b 
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#43
07-13-2006, 07:02 AM
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Re: why aren\'t dealers accountable?
With all of the new poker rooms that have been opening up in Vegas the pool of quality dealers has been exausted. As each room opens the dealers they are forced to settle with seem to get worse. Alot of these new dealers have very little or no experience at all. Most of them seem like they have never even played the games they are dealing. As for the rooms themselves they don't seem to care about helping these new dealers get any better either. As long as they can get the cards out and collect the proper rake, thats all the rooms seem to care about.
I have had many conversations with floorpeople about many of these people that think dealing is just about throughing cards around the table. For awhile they even seem to listen but nothing seems to change. For me the answer to this problem lies with the players. If you stop tipping these people who have no business posing as dealers then they will have no choice but to get better or to find another job. Don't worry about how you might look to the rest of the players at the table. Most of them are thinking the same thing anyway. If a dealers doesn't know that they are responsible for controling the action and maintaining the integrity of the game then how can they provide the type of service that merits a tip?
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#44
07-13-2006, 09:42 AM
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Re: why aren\'t dealers accountable?
[ QUOTE ]
As for the rooms themselves they don't seem to care about helping these new dealers get any better either. As long as they can get the cards out and collect the proper rake, thats all the rooms seem to care about. [/ QUOTE ] It isn't as much about not caring as not being able to help and not realizing how bad the dealers are. When a casino hires someone as manager that has never worked in poker what exactly would you like them to teach this dealer? When a casino hires someone to maange a room that has worked in poker, but has never worked some place where they keep their own tips how would you expect them to know the difference between good dealer and bad dealing?
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#45
07-13-2006, 11:03 AM
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Re: why aren\'t dealers accountable?
[ QUOTE ]
I need to defend myself some here - keep in mind i was on a 100+ BB downswing when this happened, so yes, emotions do come in to play. to the guy who said it's the same as dealing a river card that beats you - no, the dealer has no control over what cards come out - he does have complete control over whether cards flip over or not. [/ QUOTE ] Yes, they should deal much more slowly so as to take care never to flip a card. Maybe 10 hands/hour slowly. Idiot.
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#46
07-13-2006, 03:58 PM
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Re: why aren\'t dealers accountable?
[ QUOTE ]
[ QUOTE ] As for the rooms themselves they don't seem to care about helping these new dealers get any better either. As long as they can get the cards out and collect the proper rake, thats all the rooms seem to care about. [/ QUOTE ] It isn't as much about not caring as not being able to help and not realizing how bad the dealers are. When a casino hires someone as manager that has never worked in poker what exactly would you like them to teach this dealer? When a casino hires someone to maange a room that has worked in poker, but has never worked some place where they keep their own tips how would you expect them to know the difference between good dealer and bad dealing? [/ QUOTE ] This is a good point. It does start at the top and trickles down. Many floor are kinda clueless about actual dealing. Just as many dealers are clueless about actually playing. [img]/images/graemlins/smirk.gif[/img] b
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#47
07-13-2006, 03:59 PM
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Re: why aren\'t dealers accountable?
[ QUOTE ]
When a casino hires someone to maange a room that has worked in poker, but has never worked some place where they keep their own tips how would you expect them to know the difference between good dealer and bad dealing? [/ QUOTE ] Are you referring to the Venetian and Kathy Raymond here? Since I don't know of any other major room that pools tips besides Foxwoods, I can't imagine who else you could have in mind.
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#48
07-13-2006, 04:41 PM
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Re: why aren\'t dealers accountable?
[ QUOTE ]
For me the answer to this problem lies with the players. If you stop tipping these people who have no business posing as dealers then they will have no choice but to get better or to find another job. Don't worry about how you might look to the rest of the players at the table. Most of them are thinking the same thing anyway. If a dealers doesn't know that they are responsible for controling the action and maintaining the integrity of the game then how can they provide the type of service that merits a tip? [/ QUOTE ] I agree 110%, this coming from the mouth of a dealer. I tried my ass off to get better from day 1, and I feel my income has reflected that... I hear quite often how people enjoy playing in the poker room in NF, NY instead of Canada because the dealers are so much better... I would like to hope its because we are keeping our own tips, and that the dealers realize their performance will greatly increase their income, and will make the experience for the players choosing live over the internet a better one...
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#49
07-13-2006, 11:49 PM
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Re: why aren\'t dealers accountable?
[ QUOTE ]
[ QUOTE ] When a casino hires someone to maange a room that has worked in poker, but has never worked some place where they keep their own tips how would you expect them to know the difference between good dealer and bad dealing? [/ QUOTE ] Are you referring to the Venetian and Kathy Raymond here? Since I don't know of any other major room that pools tips besides Foxwoods, I can't imagine who else you could have in mind. [/ QUOTE ] I did not have anyone in mind when I made the post. I don't know Kathy and have never met her. The only thing I know about Foxwoods (I have never been there) is that back when I hired dealers a few Foxwoods dealers auditioned for me and they were not hired (and we often hired break ins).
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#50
07-14-2006, 03:13 AM
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Re: why aren\'t dealers accountable?
[ QUOTE ]
I once accidentally flipped an Ace up to somebody, who ended up with AQs instead of the AA he was "supposed" to get. He made a royal with his AQs, and the table hit a jackpot that hand. If that Ace hadn't flipped, there would've been no jackpot. [/ QUOTE ] Doesn't an "irregularity" like this normally disqualify a hand from jackpots?
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