#1
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Neteller InstaCash and PokerStars question
So I'm trying to get the reload bonus, but My Neteller is bone dry. I go to use PokerStars E-Check but for some reason it keeps declining me (plenty of funds available, and all my info is correct, so I'm stumped). So I have this email dialogue with a Stars support person:
Hello XXXXX, Your deposit request was declined by Pstar Payments (the company that processes PokerStars eCheck transactions). To deposit using eChecks, you may either try to make your eCheck deposit again in 12-24 hours, or you may make another eCheck deposit request now for a smaller amount. If you'd like to use an alternate deposit method at PokerStars that will allow you to deposit up to $600.00 immediately, I can suggest that you sign up for a free NETeller account if you haven't already done so. A NETeller account allows you to make free instant transfers directly from your USD or CAD bank account into your PokerStars account if you select the 'instaCASH' deposit option from the PokerStars Cashier. To begin using NETeller, all you have to do is visit www.neteller.com and create a free account. Once you've done that, simply register your bank account information within your NETeller account. Next, return to the PokerStars Cashier and select NETeller as your deposit method. Fill in your NETeller account information, click the 'NETeller Account and Bank Account (instaCASH)' box and enter the last 4 digits of your bank account number. Once your deposit is approved, the funds will immediately be available in your PokerStars account. NETeller representatives are available any time to help you through creating a NETeller account and making an instaCASH deposit at PokerStars. You can call them toll-free at 1-877-769-3444. For more information about using NETeller at PokerStars, please visit http://www.pokerstars.com/neteller.html. If there is anything else we can help you with, please feel free to email us again any time. Regards, Killiam PokerStars Support Team ----- Original Message ----- From: XXXXX@gmail.com Sent: 2006/03/09 16:31:38 To: support@pokerstars.com Subject: E-Check deposit attempt >>Hi, >> >>I'm trying to deposit via E-Check so I can take advantage of the deposit >>bonus, however I keep getting declined. I have the funds available in >>my bank account, and all of the information is correct. Any help would >>be appreciated. >> >>Thanks, >>XXXXX >> >>-------- Original Message -------- >>Subject: PokerStars Deposit Request >>Date: Thu, 9 Mar 2006 16:27:21 -0500 >>From: PokerStars Cashier <cashier1@pokerstars.com> >>To: XXXXX@gmail.com >> >> >> >>Purchase request time: 2006/03/09 16:27:12 >> >>Purchase amount: $500.00 >>Fees: No fees >> >>Status: DECLINED >> >>ECHECK number: XXXXXXX >> >>Your deposit request has been declined. >>Please email support@pokerstars.com for more information. >> >>Your PokerStars Account Information: XXXXXX So when I try to deposit directly to Neteller via InstaCash on Neteller.com I get the prompt that I have to pay the 8.9% Instacash fee, but this support guy from Stars says it is free if I deposit through Neteller directly from the Stars interface. Is this in fact true? Esentially I'm just trying to get my reload bonus without having to pay the $#%# Instacash fees. Thanks in advance! |
#2
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Re: Neteller InstaCash and PokerStars question
Nermind, for all those curious about the answer, it is that Stars does pay the InstaCash fee and your deposit amount shows up without any fees on your Neteller history. I did go through the Stars cashier window though.
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#3
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Re: Neteller InstaCash and PokerStars question
some rooms will pick up the instacash fee for you if you process it through them. i can't speak from experience whether this is true for pokerstars or not, but if support says it is, it probably is.
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#4
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Re: Neteller InstaCash and PokerStars question
Seriously it took me 12 seconds to find this...
http://www.pokerstars.com/neteller.html |
#5
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Re: Neteller InstaCash and PokerStars question
thanks for this thread!
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