FTP problems signing in

lajoe · #1 07-21-2007, 08:00 PM

i was playing for a few hours and then ftp pops up a box saying i lost connection to the server and completely closes. when i tried to log back in, i get a box saying "waiting for permission to login", which i have never seen before. after waiting, another message comes up saying "the account you are attempting to access has denied your login" and im not able to login.

anybody ever have this happen to them or can explain this? thanks

slowhand5 · #2 07-21-2007, 08:41 PM

I'm having the same problem right now. I got disconnected right when I was in the process of playing two pots where I had a decent amount invested and probably the best hand. A little bit annoying since I know its not a problem from my end. I sent support an email and I have yet to hear from them.

DJSHAD0W · #3 07-21-2007, 08:50 PM

I have the same problem as well. (I thought I would be the next victim of a compromised FTP account)...
But I guess we know where to come for Full TIlt Support [img]/images/graemlins/wink.gif[/img]

bankrollin · #4 07-21-2007, 08:51 PM

I have the same problem as you two ive emailed full tilt with no response yet

bankrollin · #5 07-21-2007, 08:55 PM

How long have u guys had ur accounts open for?

lajoe · #6 07-21-2007, 08:56 PM

how can a site have so many problems so often? is it really that difficult?

slowhand5 · #7 07-21-2007, 09:00 PM

[ QUOTE ]
How long have u guys had ur accounts open for?

[/ QUOTE ]

Are you talking about when we first signed up for full tilt and deposited? I've had mine probably close to two years.

If your talking about how long I had full tilt open before it disconnected it was about an hour.

bankrollin · #8 07-21-2007, 09:10 PM

i was talkin when did u open it but yea i hope i get my money back i can just see myself timimg out in these touraments...

slowhand5 · #9 07-21-2007, 09:53 PM

Full Tilt support sent this to me. I hope they compensate us for this [censored] and get it resolved soon.

Hello,

Thank you for contacting Full Tilt Poker Support.

At approximately 7:45PM ET, on July 21st, some players were
disconnected
from the Full Tilt Poker software.

We are investigating the issue and reviewing any players that were
affected.

Thank you for your patience and cooperation, we will get back to you as

soon as possible. If you need assistance with any other issue, please
let us know.

Regards,

Michael G
Full Tilt Poker Support

lajoe · #10 07-22-2007, 10:50 AM

anybody got back in yet?