Anyone ever cash out from True Poker? (USA)

Humbled · #1 07-18-2007, 05:50 PM

Just wondering about how long it takes to get a check from these guys. Thx

BTW there support is really fast and helpful. Good job TP [img]/images/graemlins/smile.gif[/img]

ClevelandWasp · #2 07-18-2007, 11:03 PM

I haven't played there in over six months, but I cashed out by check at least once or twice. I think it took 1-2 weeks. Their service was always top-notch, I never had any complaints.

TruePoker CEO · #3 07-18-2007, 11:33 PM

If you ever have trouble getting a cashout from Truepoker, please email me at management@truepoker.com. Support is always available, as is an in-client Host, but if the ball gets dropped, please drop me an email.

We send out cashout checks to US players every weekday. We cash out US Epassporte users every day.

It takes checks at least a week, due to the mails. However, cashouts over $1,500 are sent by overnight courier, at our expense.

TruePoker CEO