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  #1  
Old 07-11-2007, 11:36 PM
Al_Money Al_Money is offline
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Join Date: Jan 2006
Location: 1/2-2/4, AIM in profile
Posts: 3,460
Default UB checks, sigh

So I requested a cash out on June 16th and it was approved the same day. Checks have been taking around 1 month for me from the site, which pretty much sucks but I haven't really had any problems besides the waiting time. So I check my account today and the amount that I cashed out is sitting in my account. No email or anything from UB of course. I check my transaction history and it says "STOPPED PAYMENT ISSUED- insufficient address (DF Traced ID xxxxxxx, MailCheck)" Haven't changed my address or anything of course.

I sent UB a long rambling email pretty similar to this post, I'll update this thread when I get a response, which will likely take 5-8 weeks. Just kinda ridiculous to not even notify the customer when the withdrawal is canceled, let alone canceling it for no good reason (as far as I know) in the first place.
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  #2  
Old 07-11-2007, 11:47 PM
Siegmund Siegmund is offline
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Join Date: Feb 2005
Posts: 1,850
Default Re: UB checks, sigh

Could be worse. They sent one of mine (very promptly) to me, for the right amount, to the right address, with the WRONG LAST NAME, so I had to call them to cancel it and send a replacement. The replacement took six weeks of course.
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  #3  
Old 07-12-2007, 08:24 AM
gila gila is offline
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Join Date: Sep 2004
Location: IN
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Default Re: UB checks, sigh

Epassporte is your friend.
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  #4  
Old 07-15-2007, 12:09 PM
Al_Money Al_Money is offline
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Join Date: Jan 2006
Location: 1/2-2/4, AIM in profile
Posts: 3,460
Default Re: UB checks, sigh

I received a standard automated response 2 days ago and nothing since then, pretty typical...
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