internal error 71/1001

[Seventh_Street]

I just tried to log into pokerstars and a message appeared saying that internal error 71/1001 occured and I had to contact support. The only response that I got was that my email had been forwarded to the person in charge "handling this matter".

Does anybody know what this error means? should I be worried?

Any input is appreciated, thank you.

[ALLEN BOND]

Usually means your account has been locked due to fraud.

Correct me if I am wrong?

[Seventh_Street]

[ QUOTE ]
Usually means your account has been locked due to fraud.

Correct me if I am wrong?

[/ QUOTE ]
Hmmmmmm, I guess I will just have to wait for the email back to see what I have done that is being considered fraud.

Thanks

[kyleb]

71/1001 is closed due to fraud or fraud-related activity.

[bouglas]

It will be interesting to see what they offer you as an explanation Seventh, assuming you are all above board and you haven't done anything wrong.

[Sciolist]

71/1001 just means closed. It doesn't neccessarily imply fraud.

[MALAKAS]

When someone has been "closed" because they had multiple users from the same IP address does that give the poker company the right to take the money in the account as well? There is no direct proof that shows it was that person using all the users. I mean it could be other ppl (which would be highly unlikely) but there will be no 100% proof for that will there?

[MALAKAS]

Sorry my question was refered to you as I can see you are an expert in this

[BusterDave]

Hello i have the same problem with the 71/1001 error, and i become an email from pokerstars
[ QUOTE ]
Upon a review of your account, we find that you are running an automated player program, commonly known as a "bot". This is against the terms of service to which you agreed when opening your PokerStars account.


At this time, we are issuing you a warning for the use of the
program known as "Poker Android". You must cease using this
software on PokerStars immediately. Your play and chat privileges
have been temporarily revoked pending your acknowledgement of and
agreement to these rules.

[/ QUOTE ]

Whats this?? I never use bots. the only thing i use is pokertracker! [img]/images/graemlins/mad.gif[/img]

[JMX]

I've been getting the same error message as well.

I couldn't log in all of a sudden, about 5 days ago, so emailed the pokerstars team, but I haven't gotten an email from them since. I've never used a bot before; all I've used is pokertracker.