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  #1  
Old 05-16-2007, 02:52 PM
etizzle etizzle is offline
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Join Date: May 2004
Location: cold
Posts: 2,269
Default pokertracker help

so i'm having trouble getting the ring-game stats to open, but the HH importing seems to be working ok (and i can make graphs in pokergrapher with accurate results). If i uninstall and reinstall PT, will I lose my database?

Anyone have any better suggestions?
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  #2  
Old 05-16-2007, 02:58 PM
Cold Deck x Cold Deck x is offline
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Join Date: Apr 2007
Posts: 21
Default Re: pokertracker help

Make sure all of the filters are turned off and the site you are playing on is checked. This was happening to me and I found I did not have the site checked.
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  #3  
Old 05-16-2007, 03:01 PM
etizzle etizzle is offline
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Join Date: May 2004
Location: cold
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Default Re: pokertracker help

well, i cant even open it to get to the filters. It just stalls when I click it.
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  #4  
Old 05-16-2007, 03:09 PM
justin justin is offline
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Join Date: Aug 2004
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Default Re: pokertracker help

Have you had ptracker for decent amount of time and never compressed database? usually when Database gets big it seems to freeze but it is actually loading. Note: Can take a long time to load 30 minutes- Hour. Id email ptracker support though if this is not the case
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  #5  
Old 05-16-2007, 04:13 PM
illini43 illini43 is offline
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Location: Leman for Heisman
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Default Re: pokertracker help

If you haven't compacted your database in a long time, it is a good idea to do so as justin suggested.

If you are still having problems, I would e-mail PT support or check out their FAQ's and help sections on their message boards. A lot of bugs and problems have been addressed there.
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  #6  
Old 05-16-2007, 04:19 PM
NU Star NU Star is offline
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Join Date: Nov 2006
Posts: 4,923
Default Re: pokertracker help

I'll ask in this thread:

How do I delete old hands from past a certain date? My database is way too huge.
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  #7  
Old 05-16-2007, 06:39 PM
JimmytheGeek JimmytheGeek is offline
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Join Date: Sep 2005
Posts: 136
Default Re: pokertracker help

[ QUOTE ]

How do I delete old hands from past a certain date? My database is way too huge.

[/ QUOTE ]

Utilities>Database Maintenance and Options>Advanced Purge
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