PS rep calls my house

[SgtJake]

I just completed a request to get a visa pre-paid debit card when the phone rang......

me: hello
girl: Joel?
me: yes?
girl: It's Ellie from Pokerstars (she says this as if we've known each other for years)
me: Oh hi! (I say this as if I've known her for years)
girl: Just calling to see if you need help processing your card
me: Processing my card?
girl: Ya, making a deposit
me: I don't need to deposit, I only need it for withdrawls (I go on to explain that I'm in NY state, that I've been waiting for a check for 1 month, that I've lost confidence in Stars ability to pay me via check, and that I needed a backup withdrawl option).
girl: oh ok
me: Thanks for calling
girl: ok bye

Her manner of speaking, as a customer service rep, seemed odd. Now I'm paranoid. Has anyone else received a call from PS after completing a request for a pre-paid visa?

Also, looking for comments from anyone who uses the visa debit card to withdraw from stars. What's good/bad about it?

[Sciolist]

This sounds like the deposit assistance department. I think it only happens if you click a button saying you'd like to be called about a deposit...

[SgtJake]

[ QUOTE ]
This sounds like the deposit assistance department. I think it only happens if you click a button saying you'd like to be called about a deposit...

[/ QUOTE ]

Pretty sure I didn't click any such button.

[cbloom]

When I did a Moneygram deposit a rep came on chat and asked if he could call me. I said sure. Call was like this :

guy : I see you request info on the moneygram deposit.
me : yep
guy : First can I tell you about the new Paytru visa option?
me : no, I want to do moneygram
guy : Okay, but the paytru visa lets you cash out instantly.
me : um, but it has lots of fees, I dont want to use it.
guy : Actually it's only 3% so if you deposit $10 it's less than moneygram.
me : um, but I want to deposit $1000 or more. Can you tell me about moneygram already?
guy : Well the fees on paytru are quite small and...
me : *click*

[cwar]

This happened to me but they brought up a chatbox and asked me first.

[wonderwes]

So what number showed up on caller ID?

[tagtastic]

I got a call from Party back in the day about something random - it was pretty weird. It was kinda like this except I couldn't understand most of it 'cause their reps were from India.

[cwar]

Didnt pay attention and Im sure its gone from my call log now.

[oober]

Used to have Americas Cardroom call me about 1/mo back in the day. Cool Jamacian acct. I thought. Didn't know if he wanted to talk poker or smuggle me some chit.

[Jayy]

They've also called me in the past regarding the Visa Debit Card and I never clicked anything or asked to be called. They just asked if I needed help getting the card set up and that was it.