Help please---Problem with Lobby popping up wrong

[e_hammer]

When i click to bring up FTP, the lobby appears, however it appears below my taskbar (only the top edge shows -- and thus i cannot "login" and cannot drag the lobby to center screen either? I have uninstalled and redow2nloaded and everything. Same issue. Plus i wrote FTP and have gotten no response other than an auto-response for two days. Can anyone please help?