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  #1  
Old 02-20-2007, 05:25 PM
Abramovic Abramovic is offline
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Join Date: Aug 2006
Location: London
Posts: 2,667
Default Rake The Rake not paying January Rakeback?

I signed up for Eurobet through Rake the Rake at the start of January. They were very efficient at taking my details, and despite an initial error with the tracker, everything was up and running good.

I waited for my first rakeback payment this month (approximately $150 which I expected 12-19th Feb), but it has never come.

I have emailed them three times, and I havent received a response. This was unexpected. They were very quick at responding to my emails when I first signed up.

I expect there is a reason for this, as I understand RTR is an established site and they have lots of satisfied customers.

Would someone at RTR please clarify the situation.

Thankyou
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  #2  
Old 02-20-2007, 05:29 PM
Red Lion Red Lion is offline
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Join Date: Apr 2006
Location: 10563
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Default Re: Rake The Rake not paying January Rakeback?

PM them here before posting stuff like that.
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  #3  
Old 02-20-2007, 05:36 PM
Pokeraddict Pokeraddict is offline
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Join Date: Dec 2003
Location: Not Absolute
Posts: 4,535
Default Re: Rake The Rake not paying January Rakeback?

[ QUOTE ]
PM them here before posting stuff like that.

[/ QUOTE ]

Seriously. Also have you checked your spam box? How long has it been since you emailed?
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  #4  
Old 02-20-2007, 05:38 PM
Abramovic Abramovic is offline
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Join Date: Aug 2006
Location: London
Posts: 2,667
Default Re: Rake The Rake not paying January Rakeback?

It's been 36 hours since I first emailed. Yes I have checked spambox.

On the PM matter - surely they should read their emails before their 2+2 PMs. So far they have seemed very efficient. Maybe I am being too impatient?
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  #5  
Old 02-20-2007, 05:40 PM
Pokeraddict Pokeraddict is offline
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Join Date: Dec 2003
Location: Not Absolute
Posts: 4,535
Default Re: Rake The Rake not paying January Rakeback?

I have a feeling they are not receiving your emails for one reason or another. A PM here would be a great alternative. They seem to check in here several times a day.
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  #6  
Old 02-20-2007, 05:46 PM
mattgoody mattgoody is offline
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Join Date: Oct 2006
Posts: 118
Default Re: Rake The Rake not paying January Rakeback?

I got my full tilt rakeback for jan from them, but havent yet received my UB rakeback. they have always been great in the past so im assuming its just a little delay for some reason.
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  #7  
Old 02-20-2007, 06:21 PM
Red Lion Red Lion is offline
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Join Date: Apr 2006
Location: 10563
Posts: 1,546
Default Re: Rake The Rake not paying January Rakeback?

[ QUOTE ]
It's been 36 hours since I first emailed. Yes I have checked spambox.

On the PM matter - surely they should read their emails before their 2+2 PMs. So far they have seemed very efficient. Maybe I am being too impatient?

[/ QUOTE ]

Regardless of that fact, they would read their 2p2 PMs WELL before checking to see if there is a thread about them in one of the forums.
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  #8  
Old 02-20-2007, 08:10 PM
RakeTheRake RakeTheRake is offline
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Join Date: Mar 2005
Posts: 914
Default Re: Rake The Rake not paying January Rakeback?

Hi All..

No idea what's up with the emails.

Everyone who is owed money has been paid.
Main reason will be 1 of the following...

1)Dont have payment details...
2)If it's direct to Eurobet, occasionally the transfers cannot be made until Eurobet flick a switch and shift the account in to a different account of ours...

Have PM'd Abramovich
Matt - please email jessica@raketherake.com directly

Kind regards

RTR
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  #9  
Old 02-20-2007, 08:23 PM
mattgoody mattgoody is offline
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Join Date: Oct 2006
Posts: 118
Default Re: Rake The Rake not paying January Rakeback?

thanks i will do that. i had emailed thru the contact form but i guess like u said something is wrong with the emails.
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  #10  
Old 02-21-2007, 12:45 AM
The Worm The Worm is offline
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Join Date: Dec 2005
Location: Somewhere btw Heaven and Hell
Posts: 516
Default Re: Rake The Rake not paying January Rakeback?

[ QUOTE ]
It's been 36 hours since I first emailed. Yes I have checked spambox.

On the PM matter - surely they should read their emails before their 2+2 PMs. So far they have seemed very efficient. Maybe I am being too impatient?

[/ QUOTE ]

36 hours, are you f'ing serious?

This forum should be reserved for serious questions.
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