my conversation with neteller live support

[mo42nyy]

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You are now chatting with 'Neteller '
Neteller : Welcome to our live chat service. How may we help you?
me: hi
Neteller : Hello, how may i assist you?
me: im glad i got thru...
me: i just tried to log into my account but i see my account is locked
Neteller : Before we proceed, may I ask your security question please?
me: so i am told to call security
Neteller : Mother's Maiden Name
me: yea go ahead
me: xxxxxxxx
Neteller : Thank you
Neteller : If you recently performed a Peer-to-Peer transfer, your account may have been temporarily closed. Your account should be automatically re-opened within 5 business days, but you will no longer be able to perform Peer-to-Peer transfers.
me: your welcome
me: so i get a message that says:
me: Please call NETELLER Security at 1-86-NETELLER
me: which i do immediately
me: but i can not get thru
me: i just get disconnected
me: and i want my account turned on or i want to talk to secirty but it is impossible since neteller is screening my calls
Neteller : US member accounts have been temporarily de-certified to revoke Peer-to-Peer capabilities. These accounts should be automatically re-certified in the next 10 business days, but Peer-to-Peer transfers will no longer be available to US members.
me: ok fine so i wont do any more peer to peer trasnfers
me: but i would like to be able to log into my accounts
Neteller : Your account should be automatically re-opened within 5 business days.
me: why is it closed
me: i did nothing wrong
Neteller : If you recently performed a Peer-to-Peer transfer, your account has been temporarily closed.
me: why- there was nothing against the rules about peer to peer trasnfers
me have not done any since that rule went into effect and on top of that you guys made 1.9 percent on every transfer that I did (which I only had to do because I have not been able to make a withdrawl)
Neteller : In order to ensure that US members do not use NETELLER with the intent to gamble online, NETELLER is no longer offering its Peer-to-Peer service in the US.
me: i do not want to gamble i jusy want my money
me: just*
me: can someone from security please call me?
Neteller : There is nothing we can do at the moment but your account will be reopened in five days.
me: ok and in 5 days can i withdraw some of MY money?
Neteller : At this time, our ability to provide US members with withdrawals is significantly reduced. We assure you that restoring withdrawal options for you is our top priority. In the meantime, your funds continue to be safely maintained in trust on your behalf. Unfortunately, we cannot determine how long it will take to restore our withdrawal systems, but will advise you of any changes at http://updates.neteller.com. Please continue to visit this page for the latest information about NETELLER and its service to our members.
me: ok- you say significantly reduced- that does not mean non existant- has any us customer been able to make a withdrawl?
Neteller : As I am not in that department I am unsure. We regret the inconvenience and thank you for your patience and understanding.
me: i am not trying to be difficukt and understand that none of this is your fault
me: but why am i told to call security yet i am not allowed to call security?
Neteller : I am unsure myself. It may just be a glitch on our end.
me: that is quite odd
me: can i come to your office and pick up my money in person?
me: i would be more than happy to do so- ill even provide my own sack with a dollar sign on it
Neteller : Is there anything else I can assist you with?
me: yea can i pick my money up in person?
Neteller : No you cannot.
Neteller : Thank you for using NETELLER Live Chat. We appreciate your business and look forward to assisting you again. Bye for now.
Chat session has been terminated by the site operator.

[ATbx22]

7 bucks an hour at its best...

[Fat Nicky]

[ QUOTE ]
me: can i come to your office and pick up my money in person?
me: i would be more than happy to do so- ill even provide my own sack with a dollar sign on it

[/ QUOTE ]

I LOLed

[mo42nyy]

overpaid pieces of [censored]

[grinin]

I got pissed off with one of their phone reps this afternoon when trying to cancel my EFT's in order to P2P it out. They said they could only cancel one of my EFT's and I would have to wait 24 hours on the other one. I told them to transfer me to someone who could cancel the 2nd immediately, since it was my damn money and they obviously were not going to get it to me by EFT anytime soon. He finally transferred me to a "manager" who said due to the age of the first EFT (it was the day before the SHHTF) they had to send it to another department to be cancelled which would take 24 hours. Obviously they still have all my funds.

[Spleen]

Mine went something like this:

(security stuff first) then:

Me:Hi I want to cancel my EFT transfer.
Brandon: Why?
Me: Becasue I want to.
Brandon: Why?
Me: Why not? Just feel liek it. You guys are not going to be processing it anytime soon. Just cancel it please.
Brandon: Are you going to 2p2 to a non US user?
Me; No
Brandon: I can't do that
Me: How come?
Brandon" Just can't
me: thats sucks, why not?
Brandon: Dunno.

...

FU AND YOUR GOODDAMMM NT [censored]< YOU GUYS ARE A BUNCH OF SAK:JFHDUGBSI:UKJFND:KJ AND FU BNRANDON SAIOHFDPAOIUFDHSI:NFCLKFNISOHF:LKNFC"LN"LKC.


Brandon: click

I have a BA in Public Relations lol I handled this one well. 2k down the shitter.

[Zele]

"I am good at dealing with people. Can't you understand that? What the hell is wrong with you people?"

[Rainbow Warrior]

[ QUOTE ]
2k down the shitter.

[/ QUOTE ]
ridiculous attitude
I understand your frustration, but do you have a clue?? They may not be doing it at the breakneck speed the impatient masses want, but it will happen.

[PeterWellington]

Neteller customer service rep must be one of the shittier jobs out there right now. I wonder what the turnover is at that place.

[DarthIgnurnt]

I called them today. Waited like 2 minutes. THey cancelled my EFTs immediately and told me it was ok to transfer to a non-US user as long as they withdraw the funds and do not put them on any gambling site.

I asked again directly, stating my intent, he said it was ok.