winward declined my payment god damn am I another victim?

[batmanoflove]

>Dear whore,
>
>Please note that your withdrawal request has been declined due to the fact that
as per our rules on the website, before we process a withdrawal request customers
must meet wagering criteria, for more information on this topic please visit this
link:
>Bonus Rules
>Your withdrawal request has been sent back to your Winward Casino account and
will be processed the following Monday if meet this criteria.
>Thank you,
>Winward Casino
>Accounting Department
>support@winwardcasino.com
>Toll Free Number: 1-800-274-7345
>Toll Free Fax: 1-703-991-8879


I was playing $10 a hand of blackjack for more than 1000 hands and I had signed up before new T&C, so my play thru should be 20x bonus only, now what can I do? very disappointed if I'm not getting paid, I'm only withdrawing $365, BJ is too rigged...

[KISS ME]

dear whore???

no more blackjack?

it says up to 1000$ bonus but i only see 250$ match 100% how do you get 1000$ bonus? i cant fint it in the promo page

[KSOT]

Instead of bugging out here, why not just send them an email explaining that you signed up before the term changes and see what they say?

[nappy]

Yeah, I was declined for the second week as well. "Illegigible identification," they say.

Sigh.

[KSOT]

They're obviously purposely delaying payments cause of the rash of whoring I caused in my Winward thread here. I'm finally due to cashout next monday and am looking forward to the nonsense they will hit me with.

[aka23]

[ QUOTE ]
>Dear whore,
>
>Please note that your withdrawal request has been declined due to the fact that
as per our rules on the website, before we process a withdrawal request customers
must meet wagering criteria, for more information on this topic please visit this
link:
>Bonus Rules
>Your withdrawal request has been sent back to your Winward Casino account and
will be processed the following Monday if meet this criteria.
>Thank you,
>Winward Casino
>Accounting Department
>support@winwardcasino.com
>Toll Free Number: 1-800-274-7345
>Toll Free Fax: 1-703-991-8879


I was playing $10 a hand of blackjack for more than 1000 hands and I had signed up before new T&C, so my play thru should be 20x bonus only, now what can I do? very disappointed if I'm not getting paid, I'm only withdrawing $365, BJ is too rigged...

[/ QUOTE ]
As KSOT mentioned the rules changed on 10/24 disallowing BJ. If you signed up before 10/24, tell them that and explain that they need to use the old rules from when you signed up. If you signed up after 10/24, then you have a more serious problem.

[KISS ME]

if you got 500$ bonus you must be under the old terms cuz it changed to 250$ under new terms

[LameCapper]

Here is my situation with Winward, I signed up under the old terms and cleared the bonus last Monday. I cashed out, and chatted with a CR to ask if ID/email of account info was necessary, I was told "Nope, no need"

Fast forward to today. All of my withdrawls have been reversed, and I am being told I need to send in documents. I have no problem doing this, but I was told that it wasn't necessary. This is an obvious stall tactic by Winward. I guess I'll just send in the documents and see what happens.

I am having all of my chat transcripts from them emailed to me from this point on, I don't want them to be "unable to find" previous discussions

[nappy]

Try to get them to verify that they've received and accepted your ID before next Monday, LameCapper. I didn't do that after sending my documents in which gave them an opportunity to decline my withdrawal on the basis that my documents "weren't legible."

[LameCapper]

I had a transcript of my last chat sent to me, In the chat I asked "If I send legilbe documents to you, will my cashout be processed NEXT Monday"

I was told yes. I will definitely get verification that my doucments are indeed legible once I send them in. They really won't have any further outs once this is done. Quite a hassle, but IF I get paid it'll be worth it, $670 in profit is worth a little stress and 3-4 hours of total work.

I'll keep everyone posted.