Cryptologic Refund Question.

Wahoo73 · #1 10-27-2006, 11:14 AM

Have any American customers received their money yet from Cryptologic sites, e.g., InterPoker, SunPoker, etc.? Although these sites initially announced that they would issue checks within 2-3 weeks, I've received no money. But I have received e-mails this week from InterPoker via ECashDirect indicating that they have "processed a check" for payment. (I guess this is the equivalent of "the check's in the mail.")

And I received e-mails last week from SunPoker informing me that instead of issuing a check as they originally stated, they had arranged for payment to be made by ECashDirect back into my Neteller account. However, that was 10 days ago and no funds have been deposited in my Neteller account. I've sent follow-up e-mails but have only received replies asking me to be patient.

Are others of you experiencing similar problems? Any suggestions on what to do?

(I apologize if this is in the wrong forum, but since it is related to the UIGEA I thought this was the appropriate place to put it.)

Sniper · #2 10-27-2006, 11:28 AM

Considering the number of transactions involved, patience would seem to be the right thing.

TripleNet · #3 10-27-2006, 11:43 AM

I received my check in the mail from them yesterday.

Moneyline · #4 10-27-2006, 12:57 PM

I received my payment via DHL several days ago. I had called them (politely) expressing my dismay at their reaction to the UIGEA, and that may have helped expedite payment. If they haven't emailed you a receipt that they have sent it off, phoning them would probably help.

Wahoo73 · #5 10-27-2006, 01:23 PM

Did you call the poker site or did you call ECashDirect? As I stated in my original post, I have received an e-mail from ECashDirect regarding my refund from InterPoker informing me that the check has been "processed." Is this what you mean by an e-mail "receipt?"

flafishy · #6 10-27-2006, 02:43 PM

I got a rash of "the check is being processed/in the mail" e-mails a couple of weeks ago. I had money in Poker Plex. As of yet, I haven't received anything.

daisyglaze · #7 10-27-2006, 02:46 PM

I got my Interpoker check a week ago.

doublesooted · #8 10-27-2006, 02:48 PM

[ QUOTE ]
Did you call the poker site or did you call ECashDirect?

[/ QUOTE ]

5thStreetHog · #9 10-27-2006, 02:57 PM

Ditto...Im taking sniper`s approach for now,although i had already withdrew prior to the closing of accounts.I have only RB that was dumped in after the ban,im sure if i had alot more ching there,id be little more paranoid.So i feel ya.

Moneyline · #10 10-27-2006, 03:05 PM

[ QUOTE ]
Did you call the poker site or did you call ECashDirect? As I stated in my original post, I have received an e-mail from ECashDirect regarding my refund from InterPoker informing me that the check has been "processed." Is this what you mean by an e-mail "receipt?"

[/ QUOTE ]

I called interpoker, but I spoke to a person from eCash. At the time, when you called you were asked by a recording if you were calling from the US. If you said yes they played a recording and then hung up on you, but if you lie (like I did) and say no then you get to talk with somebody.