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Old 01-30-2006, 07:32 PM
AncientPC AncientPC is offline
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Join Date: Jul 2004
Location: Austin, TX
Posts: 6,431
Default Explorer.exe keeps freezing for one user

One user account always has explorer.exe randomly freeze on it (start button only brings up Windows Catalog/Update).

When explorer.exe freezes up it never restarts itself. I can't access Task Manager to manually kill / restart the process, I have to either log out and log back in or switch to admin account to kill the explorer.exe for that user. I have run virus and spyware scans (local and web based) with no results.

I thought it might be some of the processes that only that user runs upon login so I mirror user account's processes with the administrator's by killing off any processes that don't match. This doesn't help either.

Between times when explorer.exe is working and crashes, I am literally doing nothing on that account (outside of matching processes).

Virus / hdd? Explorer.exe works fine for other accounts.
Memory? Rebooting or restarting explorer.exe should allocate the memory in different locations.
Spyware? Ad-aware, Spybot S&D, and TrendMicro scans reveal nothing.

2/3 user accounts work perfectly fine, unfortunately the one that doesn't work is my main account. I can't seem to find where this problem is coming from. I could delete / recreate the user but that would be like buying a new car everytime you can't figure out why the old one's not working.
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Old 03-21-2006, 07:35 PM
Rick Nebiolo Rick Nebiolo is offline
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Join Date: Sep 2002
Location: Los Angeles
Posts: 6,634
Default Re: Explorer.exe keeps freezing for one user

[ QUOTE ]
One user account always has explorer.exe randomly freeze on it (start button only brings up Windows Catalog/Update).

When explorer.exe freezes up it never restarts itself. I can't access Task Manager to manually kill / restart the process, I have to either log out and log back in or switch to admin account to kill the explorer.exe for that user. I have run virus and spyware scans (local and web based) with no results.

I thought it might be some of the processes that only that user runs upon login so I mirror user account's processes with the administrator's by killing off any processes that don't match. This doesn't help either.

Between times when explorer.exe is working and crashes, I am literally doing nothing on that account (outside of matching processes).

Virus / hdd? Explorer.exe works fine for other accounts.
Memory? Rebooting or restarting explorer.exe should allocate the memory in different locations.
Spyware? Ad-aware, Spybot S&D, and TrendMicro scans reveal nothing.

2/3 user accounts work perfectly fine, unfortunately the one that doesn't work is my main account. I can't seem to find where this problem is coming from. I could delete / recreate the user but that would be like buying a new car everytime you can't figure out why the old one's not working.

[/ QUOTE ]

If the other account uses different display settings and so on check out this thread. May help.

Regards,

~ Rick
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