William Hill Casino problem

[Dave Coulier]

I deposited there for the first time tonight and I did not recieve my deposit bonus. Well no problem..Ill just contact their CS..another problem. I can't reach them by phone because none of the phone numbers listed worked for me. I tried to email them using that stupid email service they have on their site, and it [censored] up as well and wont send my email.

So I have no way of getting ahold of them to find out about my bonus. Anyone have suggestioins?

[AngusThermopyle]

3. Make your first chip purchase of at least $80

[Dave Coulier]

I made a deposit of $125.

[Dave Coulier]

Update: I deposited into their flash casino because their download version does not like my computer. I checked out their java version just now and it shows no balance on that one..So Im guessing each version is independent of each other. I had no problem recieving my bonus using java versions at Omni and Inter..Maybe William Hill is different?

[snapfc01]

did you transfer the money into the casino? after the deposit you have to go and purchase chips... then they will give you the bonus

[1-Lucky-SOB]

I've completed the wagering amount necessary for their sign up bonus but when I email them it doesn't work. any tips? i've tried to withdraw the money straight up but it's not letting me cash out the bonus.

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Anheg
stranger


Reged: 08/13/05
Posts: 1

Re: Best way to contact william hill? [Re: Adam222]
#5478018 - 04/18/06 12:22 PM
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I would call them. I have never been able to get anything done through email, but phone calls have always produced results.

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Adam222
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Reged: 04/05/06
Posts: 11

Re: Best way to contact william hill? [Re: Anheg]
#5481615 - 04/18/06 04:10 PM
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Quote:
I would call them. I have never been able to get anything done through email, but phone calls have always produced results.



ah geez, the number is an international one. i dont think my cell phone can even call those numbers.

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hhughes
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Reged: 01/04/04
Posts: 487
Loc: at a virtual table near YOU!!!
Re: Best way to contact william hill? [Re: Adam222]
#5488359 - 04/19/06 12:08 AM
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Quote:

Quote:
I would call them. I have never been able to get anything done through email, but phone calls have always produced results.



ah geez, the number is an international one. i dont think my cell phone can even call those numbers.



Adam

I had the same problem...my cell could not dial international numbers.

I called my provider(Cingular) and for a flat $5 extra a month, they could set up my cell to do so.

Give your provider a call, maybe they could do the same

I dropped it about a week afterwards...

FWIW

[Dave Coulier]

My money was automatically converted into chips when I signed up and its sitting in the casino, but no bonus to go alon with it. Grr

[Dave Coulier]

I gave up. Its impossible to reach their CS so I just withdrew my money and wont waste my time with them anymore.

[LinusKS]

I've had pretty much perpetual problems with them since I signed up, the most annoying of which is a $2 bonus that I can't seem to get rid of. They won't let me have any bonuses until I do, though.

Their email is snail-slow, and their website(s) are confusing and difficult to navigate. There are lots of little technical glitches, as well. I'm still waiting for the play I gave them this morning to show up in my website acct, for example.

Anyway, I can't help much, but you're not the only one who has problems with Will Hill. It's like the whole thing is thrown together haphazardly. I hate how I have to deposit in GBP, they change them to dollars when I play at the casino, then change them to GBP again when I quit, and then I have to change them BACK to dollars to withdraw.

[Steve Schmitty]

The past 2 months I've deposited like 100 bucks each time for the 25 pound bonus. I get a bonus, but its never actually 25 pounds, its like 21.72 at the most, even though I deposit 50 something pounds. I don't know what the deal is with them lately.