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#1
06-17-2007, 08:11 PM
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Deposit from ePass to FTP declined, money disappeared
The other thread is a bit unwieldy, and my question is very specific:
I just made a deposit from ePass to FTP for $500. The money has come out of my ePass account, but FTP declined the deposit. The money is now nowhere to be seen. I contacted epass support and they have given me CreditID and DebitID numbers for the transaction. I have written to FTP support, no response yet. Has anyone else had this happen to them? What did you do about it? Help appreciated. 
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#2
06-17-2007, 10:10 PM
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Re: Deposit from ePass to FTP declined, money disappeared
FWIW this happend with my Neteller on FTP before and I checked a little later (Within an hour) and the money was back in my Neteller account. How long ago did this happen?
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#3
06-17-2007, 11:21 PM
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Re: Deposit from ePass to FTP declined, money disappeared
its been 5+ hours. still nothing. I did get a (useless) email from FTP support, they said it should be back in my account "shortly."
I have a bad feeling about this...
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#4
06-17-2007, 11:37 PM
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Re: Deposit from ePass to FTP declined, money disappeared
I had this happen when I exceeded my daily deposit amount at Full Tilt. It seemed like the amount took a while to get back into my Epassporte account...possibly 1-2 days. Just make sure to check your Epassporte transaction history and ensure it gets back in.
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