Deposit from ePass to FTP declined, money disappeared
 

The other thread is a bit unwieldy, and my question is very specific:

I just made a deposit from ePass to FTP for $500. The money has come out of my ePass account, but FTP declined the deposit. The money is now nowhere to be seen. I contacted epass support and they have given me CreditID and DebitID numbers for the transaction. I have written to FTP support, no response yet.

Has anyone else had this happen to them? What did you do about it?

Help appreciated.

Re: Deposit from ePass to FTP declined, money disappeared
 

FWIW this happend with my Neteller on FTP before and I checked a little later (Within an hour) and the money was back in my Neteller account. How long ago did this happen?

Re: Deposit from ePass to FTP declined, money disappeared
 

its been 5+ hours. still nothing. I did get a (useless) email from FTP support, they said it should be back in my account "shortly."

I have a bad feeling about this...

Re: Deposit from ePass to FTP declined, money disappeared
 

I had this happen when I exceeded my daily deposit amount at Full Tilt. It seemed like the amount took a while to get back into my Epassporte account...possibly 1-2 days. Just make sure to check your Epassporte transaction history and ensure it gets back in.