epassporte virtual visa use

[dafulv]

I used the epass virtual visa to buy my girlfriend a necklace from zales.com. After I submitted the billing info, the money was immediately deducted from my epass account. Later, I got an email from zales saying they were unable to process my order because of invalid payment info. The money is still out of my epass account. Anyone else ever have this problem using the virtual visa?