#1
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What\'s up with UltimateBet?
The only way to contact them is through e-mail and theirs is has not been working for over a week now. A week of not having support is, to me, something unthinkable for a company like UB. Has this happened before or should one be concerned?
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#2
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Re: What\'s up with UltimateBet?
UB customer support has been known to be iffy when swamped.
Dude, they got Aruba on the mind and it's the lead-up. Shifted priority streams probably. Don't worry about it. |
#3
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Re: What\'s up with UltimateBet?
I'm not being paranoid here, it's probably nothing.
But maybe I wasn't clear when I posted. Their e-mail is dead. If you mail them you get your message returned. It's been a week now. |
#4
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Re: What\'s up with UltimateBet?
Huh. That's particularly odd. I wouldn't worry either. They're publicly traded and have accountability. Weird.
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#5
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Re: What\'s up with UltimateBet?
I sent them an email about two days ago and got a response within about 5 hours.
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#6
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Re: What\'s up with UltimateBet?
There are so many awesome things about it, so much upside but they don't seem to really try. Myself or your average 2p2er could turn a place like that into a palace but their management seems indifferent. Their store is the weakest ever.
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#7
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Re: What\'s up with UltimateBet?
Even duds from Aruba would please players, improve the store, and be free PR but they don't even try to put a t-shirt together for it.
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#8
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Re: What\'s up with UltimateBet?
Mine didn't get returned from yesterday although I have not heard back yet.
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#9
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Re: What\'s up with UltimateBet?
i had $20 stuck on a table from a crash several months ago. havent played there in ages. last night sent them an email informing them of the problem. this morning, problem fixed.
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#10
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Re: What\'s up with UltimateBet?
maybe it's better to email them then to talk on the phone with their heavy, outsourced, indian accents.
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