Help -- I have NEVER seen this happen before.

[Al_Capone_Junior]

First off this dealer needs to be fired, then kicked in the nuts several times on the way out the door.

Second, the floor needs a good nut-kicking for allowing this moron dealer to continue to live, let alone continue to be employed.

Third, you should NEVER leave the table, or give up your cards, until the floor actually comes to the table and makes a decision. Once the cards are gone and the next hand is being dealt, you're screwed. YELL for the floor, don't get up and go get them.

al

[Al_Capone_Junior]

I agree the floor COULD have corrected the turn and river if there was a mistake.

Given what happened tho, this seems to be a distant secondary point.

al

[bigbeardedbryan]

I have only seen one floorperson total at Seneca Niagara and Allegany with the faintest clue of how to handle dealer mistakes. I'm not surprised by this experience. I am surprised that you handled it this passively, because as a lot of posters have said before me, I would be stacking furniture and demanding answers.

As for Seneca personnel, I think they're all collectively getting tired of players questioning them. The past two times I've played at Seneca rooms I've seen players get tossed for nothing worse than having a beer in their hand while questioning a dealer or floor judgment. Not the best way to endear yourself to your customers, but then again, for the most part they're the only game in town.

[undathesea]

Sounds like the delears here are making their own rules up as they go along. I don't think you should play unless that's the only place in the area... and if so, I think you should be more aggressive when things like this go down.

You definitely deserve to give the dealer the all-time biggest nut-kick of his life since he dealt after telling YOU to get the floor for him. What an a-hole!!!! This would have sent me ragin'.

As a last resort... you should write a letter to the management and complain about the poor quality of service and drop the dealer's name and the floor's name. It might not lead to anything... but it will give you some satisfaction if it does.

[RJT]

I am really surprised how the dealer handled this. I play Seneca Allegany relatively frequently and the dealers there will call the floor with no hesitation.

In fact just yesterday I was there and my raised had been re-raised by an all-in player, but he was short of my total raise (by $5). I couldn’t remember the rule (since I also play limit in our home games) about ½ the bet and opening up the raise. Which was which. The dealer and my friend both confirmed that it does not open the flop and I was cool with that. But, since I asked the question the dealer was required to call the floor even though I said it was not necessary, my mistake. He did and we got on with the game - I apologized to the table for the brief delay - was over in less than a minute.

I am anxious to get back to Niagara as the games there are much better than Allegany imo. In the sense that more action from more players I can beat.

Hope this is an exception - I think it is from the limited experience I have had at Niagara.

[Rick Nebiolo]

[ QUOTE ]
there's "Robert's rules of poker" (Bob Caffione). Each card room keeps thier own modified version of these AFAIK. In any case, the dealer isn't supposed to fix a mistake, that's the floor's job. Dealers make mistakes, floor managers fix them.

[/ QUOTE ]

Some mistakes can be fixed by the dealer.

For example, somebody is only dealt one card (not the button, that is fixed right away) and attention is brought to the mistake before anyone has acted. It's a misdeal and if the table is full of regulars they all know it. No need to call over a usually busy floor.

But if a newbie starts to protest (he probably holds nice cards) then the floor should still be called. If there is some question regarding how much action there was before the mistake was discovered than the floor should be called. If there seems to be a significant protest from one of the players, then the floor should be called.

OTOH, this situation was about as seriously in need of a floor decision as any I've seen. I'm easy on dealers but this is unforgivable.

~ Rick

[rageotones]

[ QUOTE ]
and fishes two cards out of the muck.

[/ QUOTE ]

i'm an unbelievably passive guy. if i lose AA to T3, KK, AQ, i kind of wince a little, but oh well, you do what you can. but....
the day i lose a 2 outter to a card that gets fished out of the muck after i've seen 5 cards is the last day they would probably allow me back into the casino. i'm yelling "floor" loudly and consistently enough that the whole room knows there's a major problem. there is no way this dealer is dealing another hand before the floor has come to my table. if i made the horrible mistake of giving up my cards already, i'm taking cards out of the dealer's hands. i would be calling the floor even if i'm QQ in this spot. sure it might have gone your way this time, but what about a $500 hand later? this is, of course, unless you are the birthmother of said dealer.

[smoore]

[ QUOTE ]

Some mistakes can be fixed by the dealer.

For example, somebody is only dealt one card ...

[/ QUOTE ]

Good point. I wouldn't stop the dealer from fixing a mistake like this. I could see a n00b wanting a floor for this and I wouldn't begrudge that to them.

[TomBrooks]

I would have held on to my hole cards, stood up but not left my location at the table, asked the dealer again to call the floor and if she refused, yell for the floor myself. I would have attempted within reason to prevent the pot from being pushed or for any further disturbance to the chips, muck and any cards left on the table. If the dealer insisted on trying to disturb or move anything, I would yell out for her to stop and yell again loudly and repeatedly for the floor until they came.

[HossTheBoss]

This relates to this topic, takin from this article-

http://www.pokerineurope.com/pokerar...?articleid=784


"John Juanda showed immense class when holding 910 diamonds and the flop came KK10 as he was about to bet it was noticed that the dealer had not burned a card ( his opponent had A6 diamonds and would probably have folded to a bet on this flop). The flop was destroyed cards shuffled and the flop re dealt resulting in both players picking up a flush draw that hit knocking Juanda out . He said "nice hand" and as the dealer tried to find a hole to fall into Juanda told him " its no problem if it wasn't meant to be it wasn't meant to be" and gracefully left the table. "