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#21
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No problem with cashouts etc but the software tilts me (tables and HH windows popping up constantly) and the bonus clearing rates now suck so I quit playing there.
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#22
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b) cashout difficulties for US players - Some issues earlier this year, but the last few months have had no problems.
c) stopping cheats and bots - I have not had any issues d) responsiveness and coherence of customer service Somewhere between average and frustrating. They handle simple requests well, any more then that... Overall I still give UB good marks. I like the interface and love the tourney structure. They seem to go through a period every year where they have issues, but then get things fixed and run well the remainder of the time. e) overall integrity |
#23
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ya
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#24
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I think UB has the slowest customer support on the planet. Wayyyy slower than Full Tilt in my experience. I've gotten 1 reply in a week from UB. I've gotten much more from FT so far.
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#25
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leader has a much more eloquent way of saying things than I do, apparently
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#26
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The software's been driving me nuts lately. It locks up my CPU every fourth start or so.
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#27
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They come off as being often disinterested CS wise in my opinion.
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#28
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When they redid the bonus is when they sunk themselves.
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#29
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Isn't FT softer at NL 25? I thought so when I was on it.
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#30
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I really agree with you on e.
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