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  #31  
Old 08-04-2007, 07:24 PM
TheEye TheEye is offline
Senior Member
 
Join Date: May 2007
Posts: 238
Default Re: Does Pokerstars have the right to take money out of my account?

[ QUOTE ]
Really the point isn't the money which isn't his and he should let it just go. The point is that PS played with his funds without asking him. I'm gonna go find the other thread where FTP refused to touch funds in a mistaken transfer situation much like this one. Guy was beatching the exact opposite -- demanding FTP go get the dough.

Casino apparently can't win in this situation -- wow that's a first...

[/ QUOTE ]

i honestly dont give a bloody [censored] about a thousand bucks..thats money spend in a few hours in some cases..its the principle behind all these i am insisting on
i would appreciate if you could find that thread..
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  #32  
Old 08-04-2007, 07:27 PM
Seether Seether is offline
Senior Member
 
Join Date: Jun 2004
Location: Tucson, AZ
Posts: 894
Default Re: Does Pokerstars have the right to take money out of my account?

YSSCKY
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  #33  
Old 08-04-2007, 07:28 PM
primetime32 primetime32 is offline
Senior Member
 
Join Date: May 2005
Posts: 1,251
Default Re: Does Pokerstars have the right to take money out of my account?

[ QUOTE ]
[ QUOTE ]
Really the point isn't the money which isn't his and he should let it just go. The point is that PS played with his funds without asking him. I'm gonna go find the other thread where FTP refused to touch funds in a mistaken transfer situation much like this one. Guy was beatching the exact opposite -- demanding FTP go get the dough.

Casino apparently can't win in this situation -- wow that's a first...

[/ QUOTE ]

i honestly dont give a bloody [censored] about a thousand bucks..thats money spend in a few hours in some cases..its the principle behind all these i am insisting on
i would appreciate if you could find that thread..

[/ QUOTE ]

The principle is that this guy transfered you money by mistake and PS rectified the situation. You were not promised the money and you gave nothing in consideration for the money.

You basically have no leg to stand on.
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  #34  
Old 08-04-2007, 07:31 PM
TheEye TheEye is offline
Senior Member
 
Join Date: May 2007
Posts: 238
Default Re: Does Pokerstars have the right to take money out of my account?

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
Really the point isn't the money which isn't his and he should let it just go. The point is that PS played with his funds without asking him. I'm gonna go find the other thread where FTP refused to touch funds in a mistaken transfer situation much like this one. Guy was beatching the exact opposite -- demanding FTP go get the dough.

Casino apparently can't win in this situation -- wow that's a first...

[/ QUOTE ]

i honestly dont give a bloody [censored] about a thousand bucks..thats money spend in a few hours in some cases..its the principle behind all these i am insisting on
i would appreciate if you could find that thread..

[/ QUOTE ]

The principle is that this guy transfered you money by mistake and PS rectified the situation. You were not promised the money and you gave nothing in consideration for the money.

You basically have no leg to stand on.

[/ QUOTE ]

btw how do i know it was a mistake and that he did not just regret about the transfer?...
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  #35  
Old 08-04-2007, 07:34 PM
Mitch Evans Mitch Evans is offline
Senior Member
 
Join Date: Jul 2005
Posts: 1,102
Default Re: Does Pokerstars have the right to take money out of my account?

[ QUOTE ]
Final email from ps

"The error was not on our side but rather the sender input the incorrect user
ID which was caught and corrected. I am sorry but we do have the right to
correct mistakes and your insistence to get funds you did not deserve are
fruitless.

We reversed this transaction that should have never been completed.
However if you feel what we did was wrong your more than welcome to find
another site. I can assure you though if it was you who made the mistake
you would hold a different perspective of how this situation should be
rectified.

Our decision on this matter is final and we will not credit your account
those funds. We will never take money that is yours but in this case the
money was not intended for you.


Regards,

Trent
PokerStars Support Team"

[/ QUOTE ]

Sweet. Could you post the obnoxious emails that resulted in this email?
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  #36  
Old 08-04-2007, 07:34 PM
primetime32 primetime32 is offline
Senior Member
 
Join Date: May 2005
Posts: 1,251
Default Re: Does Pokerstars have the right to take money out of my account?

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
Really the point isn't the money which isn't his and he should let it just go. The point is that PS played with his funds without asking him. I'm gonna go find the other thread where FTP refused to touch funds in a mistaken transfer situation much like this one. Guy was beatching the exact opposite -- demanding FTP go get the dough.

Casino apparently can't win in this situation -- wow that's a first...

[/ QUOTE ]

i honestly dont give a bloody [censored] about a thousand bucks..thats money spend in a few hours in some cases..its the principle behind all these i am insisting on
i would appreciate if you could find that thread..

[/ QUOTE ]

The principle is that this guy transfered you money by mistake and PS rectified the situation. You were not promised the money and you gave nothing in consideration for the money.

You basically have no leg to stand on.

[/ QUOTE ]

btw how do i know it was a mistake and that he did not just regret about the transfer?...

[/ QUOTE ]

True, I would like to see Stars prove that the money was later transferred to someone else. But i highly doubt they would lie. Its not like they are benefiting from this transfer, either way.
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  #37  
Old 08-04-2007, 07:35 PM
RobAtticus RobAtticus is offline
Senior Member
 
Join Date: Apr 2007
Posts: 182
Default Re: Does Pokerstars have the right to take money out of my account?

You have no leg to stand on.

What if he made the transfer while you were asleep and it was corrected before you woke up? Would you still make a fuss?

It's not your money, it was never intended for you, and you do not know the sender's intent. They did not take your money, so your claim that PS is taking your money is idiotic.

Take your business to another site if you feel so wronged.
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  #38  
Old 08-04-2007, 07:41 PM
Rainbow Warrior Rainbow Warrior is offline
Senior Member
 
Join Date: Sep 2002
Location: The Great White North
Posts: 586
Default Re: Does Pokerstars have the right to take money out of my account?

[ QUOTE ]
Final email from ps

"The error was not on our side but rather the sender input the incorrect user
ID which was caught and corrected. I am sorry but we do have the right to
correct mistakes and your insistence to get funds you did not deserve are
fruitless.

We reversed this transaction that should have never been completed.
However if you feel what we did was wrong your more than welcome to find
another site. I can assure you though if it was you who made the mistake
you would hold a different perspective of how this situation should be
rectified.

Our decision on this matter is final and we will not credit your account
those funds. We will never take money that is yours but in this case the
money was not intended for you.


Regards,

Trent
PokerStars Support Team"

[/ QUOTE ]


To paraphrase (and the consensus is) "you're an idiot".
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  #39  
Old 08-04-2007, 07:43 PM
ChipFerFree ChipFerFree is offline
Senior Member
 
Join Date: Dec 2006
Location: Chucktown
Posts: 425
Default Re: Does Pokerstars have the right to take money out of my account?

And now for the opposite stance from a poker room:

http://forumserver.twoplustwo.com/showfl...part=1&vc=1
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  #40  
Old 08-04-2007, 07:51 PM
TheEye TheEye is offline
Senior Member
 
Join Date: May 2007
Posts: 238
Default Re: Does Pokerstars have the right to take money out of my account?

[ QUOTE ]
And now for the opposite stance from a poker room:

http://forumserver.twoplustwo.com/showfl...part=1&vc=1

[/ QUOTE ]

great..thank you

i take out a few points

FTP email to customer
"Hello XXXX,

Thank you for contacting Full Tilt Poker Support with your player to player transfer error.

While I understand that you have made a mistake in entering the recipient for your player transfer, please be aware that the responsibility is on the sender to ensure that all necessary information is entered correctly.

That being said, we will contact the player on your behalf and request that they transfer the funds back to you. Please understand that if said player chooses not to comply to our request, they cannot be forced to return the funds and Full Tilt Poker cannot be held liable nor are we able to replace those funds.

We thank you for your understanding and hope that the player chooses to comply with your request."



IMO FT is absolutely right to say they will email the receiver and ask him whether he wants the money to be sent back...thats the correct think to do...



"at stars they give you the city name and ask if you are sure. at UB they match the first name and kick it back if you get the screename incorrect with the first name, at FTP they send the money instantly so long as there is a valid screename.

I transferred money mistakenly by one "l" or something one time, you are SOL."


there are measures to take in order to verify that the transfer is going to the correct person.
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