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Absolute Poker or Absolute BS...
So I requested a withdrawl of $141 sent via mailcheck. On their website it says, and I quote "Absolute Poker is pleased to offer free check withdrawals using regular mail for a limited time." Here is the link: http://absolutepoker.com/banking/us-players.asp
This is great. However when I requested the withdrawl they now want to charge me $8 fee. I showed them the text on the website but they refuse to listen. Its incredible how this site nickle and dimes you anyway they can. I would like to file a complaint with casino meister but for $8 I'm not sure its worth his time. |
#2
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Re: Absolute Poker or Absolute BS...
Hello SeattleSinner,
I am the APCasinoMeister and $8 is definitely not worth my time. |
#3
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Re: Absolute Poker or Absolute BS...
LOL
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#4
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Re: Absolute Poker or Absolute BS...
Out of principle CM might help you.
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#5
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Re: Absolute Poker or Absolute BS...
[ QUOTE ]
LOL [/ QUOTE ] |
#6
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Re: Absolute Poker or Absolute BS...
What is their response exactly when confronted with the fact that it explicitly states on their website that it is free? I agree also that the $8 doesn't matter, but the principal does.
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#7
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Re: Absolute Poker or Absolute BS...
I have withdrawn several times this year via check (including once in July) and they never charged me anything.
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#8
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Re: Absolute Poker or Absolute BS...
Yes, their cashout support is horrible.......They do not care. Do not patronize them in the future
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#9
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Re: Absolute Poker or Absolute BS...
I thought I would give their VIP live chat (I'm a VIP here) support a try and ask for a refund. I got someone really nice thankfully and she agreed with me that it seemed very unfair. She said that she would try to get my $8 refunded and she would send me an email back later.
Sure enough $8 was credited to my account. First pro-customer decision I have ever seen Absolute Poker make. |
#10
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Re: Absolute Poker or Absolute BS...
Actually in the past month or two Absolute's customer service has been shockingly good..and consistent! Do patronize them in the future
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