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  #1  
Old 07-23-2007, 07:27 PM
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Default $10 on Stars for helping with my computer problem

Ok I'm on my 5 day old new comp which came with vista pre-installed.

So anyway earlier yesterday some program popped up and said that some COM had stop working an asked if I wanted to just close or check net, I didn't know what it was so just left it.

Halfway through today though itunes stopped working same [censored]. It then told me that something called DEP has stopped it working and that I could enable to stop DEP from affecting this program (On the report sheet it also mentioned Problem = BEX). I did that and now it comes up with the following error log

Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 7.3.1.3
Application Timestamp: 468d6b77
Fault Module Name: StackHash_03ef
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 43127265
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 3081
Additional Information 1: 03ef
Additional Information 2: 76fb0b771e8a044a308c61f623ad1674
Additional Information 3: fd0e
Additional Information 4: 9a1da25e8d569d780a90cc3cc405d7ca


If someone could help me please I'm useless at this stuff and I can't bear to play without my ITUNES.


Thanks for your help guys.

Posted this in the comp section but they have teh aids.

Umm yeah, I will ship $10 on stars to anyone who can fix my damn cpu problem.
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  #2  
Old 07-23-2007, 07:29 PM
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Default Re: $10 on Stars for helping with my computer problem

BTW,

I have added Itunes to the do not have DEP register,

And uninstalled/reinstalled it
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  #3  
Old 07-23-2007, 07:33 PM
prodonkey prodonkey is offline
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Posts: 5,993
Default Re: $10 on Stars for helping with my computer problem

use a better program.. like pretty much any other media player
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  #4  
Old 07-23-2007, 07:38 PM
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Default Re: $10 on Stars for helping with my computer problem

Ipod/It's free otherwise I would use media player,

Also I like the way it's set out. If you could provide a link to a freeware program that will also update my Ipod you might win.
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  #5  
Old 07-23-2007, 07:41 PM
prodonkey prodonkey is offline
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Default Re: $10 on Stars for helping with my computer problem

hell I'd be interested in that.. I hate even opening Itunes to change songs on my ipod.
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  #6  
Old 07-23-2007, 07:54 PM
Shootmeplease Shootmeplease is offline
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Posts: 33
Default Re: $10 on Stars for helping with my computer problem

Hit me up on AIM. Name the jackelope1978
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  #7  
Old 07-23-2007, 07:56 PM
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Default Re: $10 on Stars for helping with my computer problem

Beat: I'm at work [img]/images/graemlins/frown.gif[/img]

Will do l8r tho.

BTW if anyone else knows and posts b4 then I will pay.
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  #8  
Old 07-23-2007, 07:58 PM
Shootmeplease Shootmeplease is offline
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Posts: 33
Default Re: $10 on Stars for helping with my computer problem

Go to start<control panel<add/remove programs<remove itunes<
go to itunes.com- download again- it will work like new
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  #9  
Old 07-23-2007, 08:02 PM
billygrippo billygrippo is offline
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Default Re: $10 on Stars for helping with my computer problem

looks like its a compatablility problem. you might just have to wait for a newer version of iTunes which will be released soon.

also make sure u have quicktime installed and up to date

this might help u

billygrippo on stars
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  #10  
Old 07-23-2007, 08:09 PM
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Default Re: $10 on Stars for helping with my computer problem

[ QUOTE ]
Go to start<control panel<add/remove programs<remove itunes<
go to itunes.com- download again- it will work like new

[/ QUOTE ]

Read post have done this did not work,
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