FTP: "24/7" Customer Service

[Grey]

24/7 = "you can email us 24/7. then maybe we'll close your account.

[Gk123]

I'm still waiting on respone to E-mail sent to FTP on July 5th

[Josem]

the idea of playing at FTP when:

a) you have a choice of where to play

and

b) you highly value customer service


is absurd.

[jdubs015]

They are a [censored] joke for customer service.

i transfered about 500$ to a friend on there, except i typo-ed 1 letter off. This is their response:

Hello John,

Thank you for contacting Full Tilt Poker Support.

While I understand that you have made a mistake in entering the
recipient for your player transfer, please be aware that the
responsibility is on the sender to ensure that all necessary information
is entered correctly.

That being said, we will contact the player "--" on your behalf
and request that they transfer the funds back to you. Please understand
that if said player chooses not to comply to our request, they cannot be
forced to return the funds and Full Tilt Poker cannot be held liable nor
are we able to replace those funds.

We thank you for your understanding and hope that the player "X"
chooses to comply with your request.

We appreciate your business at Full Tilt Poker, John. If there's
anything else we can assist you with, please let us know.

Regards,

Michaela <<<< wtf?
Full Tilt Poker Support

[the_rookie]

Come on full tilt, if you're gonna suck ass like Party's customer service did; then at least make your emails entertaining.

[CanSpoilU]

I am having major trouble getting a withdrawal from them. Buch of goddam morons answering those emails.

Read my recent thread for more info.

[ILuvRiver]

FTP definition of 24/7 = 24 days out of every 7 months

LOL

[secretprankster]

[ QUOTE ]
24/7 = "you can email us 24/7. then maybe we'll close your account.

[/ QUOTE ]

hahaha

[ILuvRiver]

[ QUOTE ]
Please understand
that if said player chooses not to comply to our request, they cannot be
forced to return the funds and Full Tilt Poker cannot be held liable nor
are we able to replace those funds.


[/ QUOTE ]

OMG.

Although I wonder what they put in their email to the other player (if/when they get round to sending it)?

Dear, someone

If it is not too much trouble, can you please give 'someone else' their money back.

Although, you don't have to. Even though the money was transfered to you by mistake, if you want to keep it we will not do anything at all because we really couldn't give a rats ass. In fact, we might just close his account for giggles.

We appreciate the rake we make from you, although don't expect us to do anything for it.

Don't let us know if we can do anything else for you because we really don't care.

Regards,

ILuvRiver
support


LOL, what ya'll reckon FTP can I have a job?

[jdubs015]

[ QUOTE ]
Don't let us know if we can do anything else for you because we really don't care.

[/ QUOTE ]

lol QFT