Line of stuck pixels

Robbie Roo · #1 07-07-2007, 06:21 PM

I just got my new 24 inch Samsung monitor [245BW] hooked up to my laptop and everything was dandy for about 10 minutes until I saw that the monitor developed a vertical line of light blue stuck pixels [wasn't there before], in series, from the top to the bottom of the monitor. I have read a lot about these but most, if not all of the things I have read are for loan pixels. I'm wondering if anyone has any ideas on quick fixes or anything really.

It is under a three year waranty that I'm near certain can be replaced with this many stuck pixels, but since it's a pain, an I already had to wait a week for Best Buy to get the monitor in stock, any and all help I can get from you folks can help.

If there is no hope I will of course look to get it replaced.

Freakin · #2 07-07-2007, 09:49 PM

replace....

UbinTook · #3 07-08-2007, 02:40 PM

Dont even try to fix it. You might screw it up and void the warranty( some methods for fixing stuck pixels are kind of primative).
Call Samsung directly...

SamIAm · #4 07-09-2007, 02:24 AM

This happened to me. Twice. Search under my username with "+Samsung +line" and I'm sure you'll find it. I linked to the technical explanation of what's going on, and I told the daring tale of calling Samsung and them immediately replacing it.

Robbie Roo · #5 07-10-2007, 03:59 PM

I read your thread SamIAm, and like yours, mine ended well.

I returned it to Best Buy, which is usually not the most fun part of my day, but after checking the problem, I got a brand new 245BW in minutes and it's looking great.

BeaucoupFish · #6 07-10-2007, 04:56 PM

[ QUOTE ]
I read your thread SamIAm, and like yours, mine ended well.

[/ QUOTE ]

Here is the link, for anyone interested. Samsung appear to have gotten this whole process perfected...