Cake Poker Slanders Me, Threatens Me, and Takes Initial Deposit - Page 4

Reef · #31 07-05-2007, 07:27 PM

OK I GUESS I WAS RUDE (WITH NO INTENTION TO OFFEND), BUT NOTHING DESERVING OF HOW I WAS TREATED

-zero- · #32 07-05-2007, 07:28 PM

Reef, I was on your side until I read your first email. If you weren't an [censored] to begin this wouldn't have happened. That being said, you are still the customer and that CS person was way out of line.

Reef · #33 07-05-2007, 07:29 PM

I guess part of the problem was I just didn't see all-caps as being rude in the first place. Content was professional IMO.

BradleyT · #34 07-05-2007, 07:32 PM

Those customer service e-mail replies are pretty ridiculous. With deposits and withdrawals being as hard as they are now for U.S. players I sure as hell don't want any of my money on that site.

augie_ · #35 07-05-2007, 07:35 PM

[ QUOTE ]
I guess part of the problem was I just didn't see all-caps as being rude in the first place. Content was professional IMO.

[/ QUOTE ]

there is no doubt that typing in all caps is rude. the internet is serious business.

2461Badugi · #36 07-05-2007, 07:36 PM

[ QUOTE ]
I guess part of the problem was I just didn't see all-caps as being rude in the first place. Content was professional IMO.

[/ QUOTE ]

"I will inform you of a problem and threaten you" is hardly professional conduct, regardless of how it's typed. You didn't even give them a chance to find out what had gone wrong and fix it.

augie_ · #37 07-05-2007, 07:37 PM

i sort of want to elaborate. some people even think that your etiquette online is more important than IRL. Simply because, when you send an e-mail, it exists forever and never goes away. And if someone reads it in 6 months, they are not going to know the person behind the email, they will just have the email. are you a college kid like me? sometimes people like us don't realize that the internet is actually the real world.

WhatDoesCallMean · #38 07-05-2007, 07:41 PM

fwiw, im thinking u were completely within ur rights to threaten / actually carry out a chargeback and also a good idea to let the world know about cashier issues. just because it was only ~$50 doesnt matter.

for the pure entertainment value of it all, do u have a full copy of the emails that got the spoiled child, childish foot stomping and cranky teenager replies? [img]/images/graemlins/laugh.gif[/img]

dumb ox · #39 07-05-2007, 08:01 PM

[ QUOTE ]
Those customer service e-mail replies are pretty ridiculous. With deposits and withdrawals being as hard as they are now for U.S. players I sure as hell don't want any of my money on that site.

[/ QUOTE ]

kyleb · #40 07-05-2007, 08:14 PM

reef,

you acted pretty poorly. you are obviously lying to yourself and us if you think all caps is professional.

that being said, the support responses are also ridiculous. people who think cake was justified in stealing the money are making terrible logical arguments; just because reef is a jerk and was wrong doesn't mean cake's response was any good.