#21
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Re: Everest Poker closed my account - No idea why
tokeweed I think they did say in the beginning to wait a few business days like you said right?
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#22
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Re: Everest Poker closed my account - No idea why
From: Everest Poker [poker_english@everestpoker.com]
Sent: Monday, May 28, 2007 09:31 To: XXXXXXXX@gmail.com Subject: Your Everest Poker account has been restricted Dear XXXXXXXX, Thank you for playing at Everest Poker .Your security is important to us. For your protection, your player account has been restricted due to unusual activity. If you would like to resume using your player account, please contact our Customer Service Department via our Player Support Form Kind regards, Everest Poker Player Support Team From: assistance-112XXXX@ask-ibs.com Sent: Tuesday, May 29, 2007 11:56 To: XXXXXXXX@gmail.com Subject: [Support #112XXXX] Verification Request Dear XXXXXXXX, Thank you for your inquiry. Your account has been temporarily suspended by our Operations Department. There will be no further debits and/or credits posted to your credit card or your preferred payment method and thus no winnings will be paid out. In order for us to consider reactivating your account we will need you to verify your account information. Please provide us with clear, unaltered copies of these documents (please include a printed copy of the CHECK LIST below with your correspondence): - Driver's License(s) or Passport(s) (including photo and signature) for James XXXXXXXX - A copy of a recent utility bill (gas, electric, telephone, etc…) displaying your name and billing address (please enter the type of utility bill you are sending) - Screen shots of your XXXXXXXX@gmail.com MoneyBookers and XXXXXXXXXXXXXX Click2Pay accounts clearly showing your name and account number/email. This is for security and identification purposes only. We suggest you send your documents as scanned files via e-mail because it is the fastest and most accurate method for us to receive them. This will also expedite the review process. Regards, Customer Care Team We are committed to providing you with never ending excitement and fun. In order for us to better serve you and resolve this issue as quickly as possible, please do not modify the subject line of this message when you reply to this message. From: assistance-112XXXX@ask-ibs.com Sent: Friday, June 01, 2007 13:56 To: XXXXXXXX@gmail.com Subject: [Support #112XXXX] Verification Request Dear XXXXXXXX, Thank you for providing us with the information requested. We have reviewed your case and your account has been reactivated. You are now able to make deposits or cashout your winnings. Kind regards, Customer Care Team We are committed to providing you with never ending excitement and fun. In order for us to better serve you and resolve this issue as quickly as possible, please do not modify the subject line of this message when you reply. |
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