#1
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My Money is Gone in Full Tilt
I played last night finished with about $500 in my account. I Turned off my computer. I opened full tilt this morning and the cashier says $0.04
There was a new update to download for full tilt this morning. I would be less nervous if the cashier said $0.00 The transaction history in the cashier doesn't show anything. I emailed about three hours ago; no response yet. Any advise or dis/en-couraging remarks would be appreciated. |
#2
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Re: My Money is Gone in Full Tilt
Email FTP, obv. Run virus/spyware/trojan/anti-rootkit scans on your PC.
I hate hearing about this stuff. Good luck! |
#3
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Re: My Money is Gone in Full Tilt
At this point would err on the side of caution and assume you have been hacked. I would change passwords on all accounts (mail, banking, poker, whatever) accessed from the computer. Make sure you do it from a safe computer.
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#4
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Re: My Money is Gone in Full Tilt
Is there a way to DL your last handhistories (I dont play at FTP so I dunno) so you could tell if you were the victim of chip dumping?
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#5
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Re: My Money is Gone in Full Tilt
Thanks, I'm running AVG free edition right now. I'm dumb with this stuff. My wife can probably do more when she gets home.
I couldn't find anything to look at hand histories. A quick glance in the ftp forum, I read they have no phone number to call?? How long do email responses usually take? This has come on top of my career worst downswing. |
#6
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Re: My Money is Gone in Full Tilt
[ QUOTE ]
Thanks, I'm running AVG free edition right now. I'm dumb with this stuff. My wife can probably do more when she gets home. I couldn't find anything to look at hand histories. A quick glance in the ftp forum, I read they have no phone number to call?? How long do email responses usually take? This has come on top of my career worst downswing. [/ QUOTE ] When someone was hacked for $200K, he didn't have a phone number to call, so I wouldn't hope for that. Email them. You can request your HH through email. Get to a safe computer ASAP and change all other passwords. They shouldn't take TOO long to respond by email. |
#7
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Re: My Money is Gone in Full Tilt
[ QUOTE ]
They shouldn't take TOO long to respond by email. [/ QUOTE ] PBJaxx - from what I've read around here I wouldn't be too sure about that. OP - this sucks. Hope it works out okay for you. |
#8
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Re: My Money is Gone in Full Tilt
Dode,
I will do what I can to expedite the investigation into your regrettable situation. PMing you now. Sean |
#9
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Re: My Money is Gone in Full Tilt
[ QUOTE ]
Dode, I will do what I can to expedite the investigation into your regrettable situation. PMing you now. Sean [/ QUOTE ] I'm very glad that you're doing this, Sean. When accounts are "hacked" like this, support REALLY needs to be there 24/7. |
#10
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Re: My Money is Gone in Full Tilt
How many of these have happened on FTP now? It really seems like a lot.
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