Prima Withdrawals (US Players) - Page 4

DClausen · #31 03-16-2007, 06:39 PM

For what it is worth, there is an updated support email I just received (without direct solication of it):

Recently some of our valued customers have had to wait to receive their casino account withdrawals. We would like to take this opportunity, once again, to apologize for any inconvenience caused.

We have been doing everything in our power to ensure that the funds are transferred to you as a matter of urgency. Unfortunately, some of our processing partners have delayed the checks, and ACH transfers, that we have submitted to them. As a result, Fortune Lounge has not been in a position to resubmit these funds to you via alternative payment methods.

We would like to reassure you that you will receive your funds soon. Fortune Lounge will continue to do everything possible to ensure that your money is returned to you, and that this inconvenience is never repeated.

We have been assured by our processing partners that the last of the outstanding checks and transfers will be processed towards the end of the coming week.

If you have not already received your withdrawal, you should receive it shortly.

Thank you for your patience and understanding.

Seven77 · #32 03-16-2007, 11:41 PM

I got a similar email from Poker Rewards saying I should get my ACH transfer by the end of next week.

cracks · #33 03-23-2007, 03:41 PM

My ecocard wire transfer was refused and sent back by Commerce Bank. Ecocard said that they have had transfers refused by Commerce in the past, and that my best bet was to try an account with a different bank. I don't have another bank account that's attached to SWIFT, so I would have to open one. I am not happy.

I am thinking of depositing to prima again to attempt an ACH withdrawal. I want to know if people are having success before I do, so please post your ACH success stories if you have any.

DClausen · #34 03-23-2007, 04:14 PM

Just an "update." I still don't have any money and emailed them today. Here is what I got:

"I do understand the frustration our US Players are going through at the moment and I sympathize with the situation you find you're self in at present. We have been advised that the funds should reflect in our player's accounts by the end of the week but obviously we have almost finished with this week. Some players have contacted us back and
advised us that the funds are reflecting in their bank accounts and thus we are all optimistic that it will go through any day now."

We shall see, but I'm not optimistic about getting anything.

Tiburon · #35 03-23-2007, 04:51 PM

***Update***

When I first requested the ACH withdrawal they said 5-7 business days. When that deadline wasn't met, they said 5-10 additional business days because of delays. Well, still no money so I e-mailed them. They said they are sorry for the delay and their accounting department will get back to me soon. I'll let you guys know what I find out.

Acegirl · #36 03-23-2007, 05:36 PM

Has anyone tried to get a withdrawal from Battlefield, Poker Host or Royal Card? They are all Prima sites.

Tiburon · #37 03-28-2007, 12:33 AM

PokerShare got back to me and said they are experiencing delays with ACH withdrawals and are working hard to fix the problem. So, basically I have no idea when I'll ever get my money. Has anyone actually gotten an ACH withdrawal from a prima site?

brimelian · #38 03-28-2007, 09:50 AM

[ QUOTE ]
Has anyone actually gotten an ACH withdrawal from a prima site?

[/ QUOTE ]

I successfully withdrew money from BetonBet using ACH in mid-February. It took about 10 days and $30 in fees (for a 1K withdrawal).

That being said, ACH hasn't worked for me since. I had to use Eco Card to close out my other prima accounts in March.

iceman5 · #39 03-28-2007, 11:15 AM

I got an ACH from BattleField but it was a while agao and I dont think it works anymore. EcoCard is working fine for me and a few other friends.

cefis21 · #40 03-28-2007, 03:43 PM

[ QUOTE ]
Has anyone tried to get a withdrawal from Battlefield, Poker Host or Royal Card? They are all Prima sites.

[/ QUOTE ]

Yes. I have received an ACH from Pokerrewards last week. This is what I did. In last weeks weekly message it asked us if we wanted a reload for the next week. I replied that weekly message and asked "How is it possible that I could take you up on a reload when I've had a pending withdrawal for 2 months?". I also emailed their cashier. I then got my ACH the following Wednesday. A miracle. Good luck.