Absolute poker is not paying me.

[The4Aces]

I requested a cashout on AP on Feb 11th. FED-EX express deliviery. Around that same time they stoped doing fed-ex checks... After many emails they tell me that my check was not sent by Fed-EX and should arrive to me withen 15 days (from Feb 11th).

I email them and tell them I have not recived my check yet and ask what we can do. I also explain to them that it is highly likly that my check was never sent. Here is the response I get from them.

Dear Ryan,

Thank you for contacting us.

You should have received them by now.

Best Regards,

Randall Bustos
Customer Support
Payments Department
E-fax: 1(305)768 02 24/ 1(305)946 02 01


What can I do about this?

[FakePlasticTrees]

[ QUOTE ]
Randall Bustos

[/ QUOTE ]

Great name

[DMoogle]

[ QUOTE ]
[ QUOTE ]
Randall Bustos

[/ QUOTE ]

Great name

[/ QUOTE ]
Seriously, this is the greatest name ever.

OP: Reply back saying something like: "Well, I haven't." Make sure you're polite, as that's very very important, but firm.

[ryandl]

I just cashed out on 2/27/05 and I havent received my cashout yet either. This was my first of 5 cashouts so I will keep you posted on this also. I want to redeposit but, first I want to see my cashout.

[The4Aces]

It turns out they sent the check to the wrong address. I figured this out on the phone today with my mother. It was sent to my old registered address with AP instead of my new one.

This just shows that AP is incompitent.

[scorer]

With all the money they make they should send funds via western union like bodog to avoid all this crap.

[ryandl]

glad you were able to find the problem, gl on waiting the next 2 weeks for it.