FTP System outage

[HoldemPokerPlyr]

As you may be aware, we suffered a system outage at 16:15 ET on Sunday, March 4th that forced us to suspend game play on our site for several hours.

We have now completed our reconciliation process, and we have made the following adjustments to your account: If you were sitting at a real money ring game at the time of the outage, any money you had at the table has been returned to your account.

If you were registered for, or were playing in a tournament that was voided during this period, your account has been restored in accordance with our tournament rules, which you can read at: http://www.fulltiltpoker.com/tourRules.php.

In addition, and as our way of apologizing for the inconvenience this outage caused, we have credited your account with an extra $10. If you have any questions regarding the status of your account, please contact us at support@fulltiltpoker.com.
Thank you for your understanding and see you online.

Sincerely,

Full Tilt Poker

[krazyace5]

Ahh, I was wondering where that came from.

[grando]

I read it as "FTP System outrage"

I wanted to see a RANT

[MrWookie]

[ QUOTE ]
I read it as "FTP System outrage"

I wanted to see a RANT

[/ QUOTE ]

Same.

[el Jefe]

this must explain the $5 that showed up in my account this afternoon. I was playing in a tournament at the time of the outage and thought I was properly compensated.

However, I did not receive an email stating they were giving me $5 just a normal looking deposit (cash) accepted email, which of course confused the hell out of me.

-Jeff

[danzasmack]

[ QUOTE ]
[ QUOTE ]
I read it as "FTP System outrage"

I wanted to see a RANT

[/ QUOTE ]

Same.

[/ QUOTE ]

[HoldemPokerPlyr]

[ QUOTE ]
this must explain the $5 that showed up in my account this afternoon. I was playing in a tournament at the time of the outage and thought I was properly compensated.

However, I did not receive an email stating they were giving me $5 just a normal looking deposit (cash) accepted email, which of course confused the hell out of me.

-Jeff

[/ QUOTE ]

Yea I basically got a regular deposit e-mail as well so I e-mailed them back and asked what it was about.

[ttraynham]

I got the deposit today also. Nice of them to make sort sort of gesture.

[jalexand42]

Sweet, I got $20. Of course I lost WAY more than $20 EV in the hands I was in when it crashed.