#27
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Re: The official MyWebATM thread.
I wasn't able to sign up through the website, the same as many people here. I sent an email to the support@MyWebATM address, no response. A week later, another email, no response. About a week later, a final email to support with Full Tilt CC'd on it. No response from MyWebATM, but I did get a response from Full Tilt.
Unfortunately, that FT response consisted of confusion followed by a form letter letting me know what steps are required to sign up for MyWebATM. When I responded to say that, as was made obvious by the CC'd email in which I described my attempt to sign up and MyWebATM's complete lack of competency, I understood the sign-up process, FT responded by saying they couldn't do anything, and were sorry. I've pretty much stopped playing on FT. Its just inconceivable to me that they could: pick a processor incapable of handling a customer load that they could estimate with near-pinpoint precision; pick a processor who lied to them about their ability to take on new customers, and do nothing to rectify the situation weeks later; not understand why current customers are upset about having zero access to their money, and are unable to coherently address these concerns. I'm going to hop on the phone for one last time today, but unless there's some miracle reversal, I'm simply though with FT. Its amazing how things like rakeback, customization, availability, etc, all pale in comparison to being able to withdraw your money. |
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