Sportsbookcom Rips me off HORRIBLE customer service (small $ involved)

[I_C_ALL]

I also thought you had to make at least 5 other bets within a one week time frame. I've always found SportsBook to be EXTREMELY generous and VERY accomodating. I've always found their customer support to be great. May just be the skin I used or the manner in which I spoke to them. More bees with honey... [img]/images/graemlins/wink.gif[/img]

It does suck that they held you to a technicality. I would have called and asked to speak to a manager(Something you may still want to do). The people responding to you are most likely not paid very much or motivated by the amount of money you pay in rake. A supervisor/manager *may* be. Calling also eliminates the "misunderstood" emails that can go back and forth for days.

[BellagioPlayer]

That's a good point I C.

I have been averaging about 4 bets with them a day for the past month and a half. I think that's what bothers me the most.

Also, they killed all my future bets when they were operating under the Paradise name. So I vowed not to use them again, but went ahead and gave in when they reopened.


I will try calling them. Good idea.

[brendanb438]

It said right in the terms to place a $10 bet, not more not less. You fcukked up. Get over it. You have spent more than $10 of your time and now others on 2+2's time over this shiat.

Now once sportsbook "freerolls" ya for a few hundred on bets they say were no actioned and then once were clear losers and then graded as losers we can talk.

-Brendan

[Phenomenon]

It looks like you're in the wrong BellagioPlayer. The last email explained it perfectly.