email results from Neteller

[ZeroPointMachine]

I had attempted to cancel an EFT from the 16th (pending) through customer service and was told that there was nothing they could do. More or less out of desperation I tried emailing them at accountinquiries@neteller.com which I found in a previous thread where the original poster was basically called a liar and a fraud.

It took a day and a half for a response, but the EFT has been declined and the money is now on my card.

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From: "NETELLER Account Inquiries" <accountinquiries@neteller.com>
To: "'Pete '" <XXXXXXXXX@yahoo.com>
Subject: RE: please cancel EFT
Date: Thu, 25 Jan 2007 12:00:26 -0700

HI Pete!

We have declined your EFT withdrawal as per your request!

Cheers!



--------------------------------------------------------------------------------
From: Pete[mailto:XXXXXXXXX@yahoo.com]
Sent: Wednesday, January 24, 2007 4:20 PM
To: accountinquiries@neteller.com
Subject: please cancel EFT


Hi,

I requested an EFT on 1/16/07 from accout #XXXXXXXXXX. Obviously, my timing could not have been worse. I have my new Neteller ATM card and would like to cancel the EFT so that I can withdraw the funds using my card. I have called the customer service number and been told that there is nothing they can do. However, I have been told that it can and has been done for others.

Your assistance with this matter would be greatly appreciated.

Thanks,

Pete
Account #XXXXXXXXX

[1C5]

So they really say Cheers after the emails all the time like in that guy's video? Ha.

[bigvd]

I wanted to post my results as well - I e-mailed compliance@neteller.com and support@neteller.com last night, as well as accountinquiries@neteller.com and vip@neteller.com today asking for my EFT from the 15th to be cancelled (I was previously told on the phone that it could not be cancelled even though it was listed as "pending"). I'm not sure which e-mail went though because they never actually responded - but my EFT was declined at about 4:30 PM today. I immediately transferred the money to my neteller card and my money is now in my hand. I would definitely encourage anyone who can get their hands on a debit card to go this route.

[Our House]

[HoldemPokerPlyr]

[ QUOTE ]
So they really say Cheers after the emails all the time like in that guy's video? Ha.

[/ QUOTE ]

That's the first thing I thought too. Hahahaha.