E-Mail From Full Tilt on Payment Processors

[HSB]

[ QUOTE ]
Dear Tilter,

Thank you for your continued play at Full Tilt Poker.

As you are probably aware, events completely unrelated to online poker have sparked significant changes within the payment processing industry over the past week, forcing many companies to either leave or suspend their operations within the United States.

We apologize for any inconvenience these changes have caused, and want you to know that we remain committed to providing you with great payment processing convenience and the fastest customer service possible. Unfortunately, given the unusually high volume of email generated in recent days, we have been unable to respond to our players as quickly as we would like.

Rest assured, however, that we are working to remedy this situation as quickly as possible and that:

Your money is completely safe and secure - Any money you have in your Full Tilt Poker account remains completely accessible, and is available for play or withdrawal at any time.

We've contracted with new payment processors who are committed to the U.S. market - These processors all use payment systems unaffected by last week's developments, and will become available starting this week.
You may withdraw money by check - If you are withdrawing $300 or more from your player account, you may request your funds by check. Please read our rules for requesting a payment by check.
Our processing speeds will return to normal - Once our new payment processors come online, you will see a variety of new, convenient deposit options for your use, and withdrawals processed within our normal time frames of 48 hours or less.
We thank you for your patience during this time of transition and want you to know that we remain dedicated to providing you with full access to all of our games and tournaments, and the best online poker experience possible.

Sincerely,

Full Tilt Poker

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Just FYI

It would be nice if we could get a similar one from Stars but I imagine they are in the same situation--they have contracted with new processors but they just aren't up yet.

[1p0kerboy]

GAAAAAMMMMME OOOOON!

[curious123]

Action!

[Rigel]

[ QUOTE ]

Our processing speeds will return to normal - Once our new payment processors come online, you will see a variety of new, convenient deposit options for your use, and withdrawals processed within our normal time frames of 48 hours or less.


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Nice job, Full Tilt. No doubt these guys are in for the long haul. They will be rewarded with a nice deposit from me. I'm in a holding pattern on my Poker Stars account- they need to step up to the plate.

[Beastmaster]

This is nice to hear ....IF true

Rest assured, however, that we are working to remedy this situation as quickly as possible and that:
[ QUOTE ]

Your money is completely safe and secure - Any money you have in your Full Tilt Poker account remains completely accessible, and is available for play or withdrawal at any time.

We've contracted with new payment processors who are committed to the U.S. market - These processors all use payment systems unaffected by last week's developments, and will become available starting this week.

[/ QUOTE ]

[SirArthur]

Encouraging..
I expect the other major players in the U.S (PS, UB, BD) to follow suit with similar announcements in the next week.

This should be mandatory reading for the "sky is falling" crowd.

[Brad1970]

Yeah...everybody is committed until they get subpeonas from a FOREIGN govenment.

[beardedwhale]

Can anyone confirm this e-mail? I did not receive it.

[Anders]

whee it is exactly what I have been saying [img]/images/graemlins/smile.gif[/img]

[RoundGuy]

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Can anyone confirm this e-mail? I did not receive it.

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I got it last night.