Calling click2pay...

[MycroftX]

I'm trying to verify my click2pay account I set up, since I can't use Neteller anymore.

When I call the number they have listed on their website, it wont let me connect.

How do you get a hold of these people?

Does the number (1-888-254-2729) work for anyone else?

[dlk9s]

I tried yesterday, just to ask a couple quick questions, and I had the same problem.

Maybe they are getting overwhelmed with calls? Who knows.

[Leader]

[ QUOTE ]
I tried yesterday, just to ask a couple quick questions, and I had the same problem.

Maybe they are getting overwhelmed with calls? Who knows.

[/ QUOTE ]

That's what it is. I got through once and then got disconnected [img]/images/graemlins/frown.gif[/img]

[dafulv]

yeah im having the same problem. Also, it says my account (that i made yesterday) is locked when I try to login. They dont seem to respond to emails either. Oh and they charged 5 bucks on my credit card.

[zjd]

keep trying it usually takes me 5 or 6 tries and like 10-15 minutes on hold to get to someone. but once im in they're usually quite helpful.

[mistaken]

Same, I haven't even logged on once... still just trying to verify. However they locked my account.

[MycroftX]

[ QUOTE ]
I tried yesterday, just to ask a couple quick questions, and I had the same problem.

Maybe they are getting overwhelmed with calls? Who knows.


[/ QUOTE ]

When I originally set up the account a few weeks ago, I had this problem when trying to call them.

A private number called me when I created the account, but I didnt pick up since it was not a number I recognized. I found out later it was them calling to "verify" via an Email they sent me.

The Email said call them, but of course their number doesnt work.

Grr, I dont like click2pay thus far, I wish there was a better alternative.

[MycroftX]

Finally, I did it I did it!

Ok I'm "verified."

Took 40-50 tries for the record Zjd... :P

[vinyard]

[ QUOTE ]
Finally, I did it I did it!

Ok I'm "verified."

Took 40-50 tries for the record Zjd... :P

[/ QUOTE ] I am not in the business of defending click2pay but they did just go from being a bit player in a market to the only player in that market. I imagine the lag for them to be able to handle the volume of inquiries, confirmations, requests, etc will be considerable. Even if they had a contingency for this exact scenario any hiring plan they would have to compensate would take mutliple weeks to institute.

Add in the increased load on IT systems (payment servers, call routing software, cripes even physical phone lines) and I imagine their HQs are a disaster right now.

[Leader]

[ QUOTE ]
I imagine their HQs are a disaster right now.

[/ QUOTE ]

I hope it's really really bad because then they will see the $$$$ that could be there's.