proposal: VerizonMath becomes staple for CSR interviews

PokerFox · #1 01-10-2007, 11:27 AM

Do you recognize that there is a difference between $.002 and .002 cents?

Seriously, this would relieve so many of our CSR problems.

OOT managers, make it happen, I think this would provide some excellent TRs as well.

bort411 · #2 01-10-2007, 11:30 AM

I don't know what "VerizonMath", "CSR", or "TRs" mean. Could someone help me out?

Tortuga · #3 01-10-2007, 11:35 AM

I am implementing it as we speak...

Macdaddy Warsaw · #4 01-10-2007, 11:40 AM

No...duh.

PokerFox · #5 01-10-2007, 11:46 AM

[ QUOTE ]
I don't know what "VerizonMath", "CSR", or "TRs" mean. Could someone help me out?

[/ QUOTE ]

Verizon Math - watch/listen to this and feel your blood pressure rise.

Next, CSRs = customer service representatives.

TR = trip report, but I shouldn't have to tell you that one.

captZEEbo · #6 01-10-2007, 02:43 PM

how many interviews for customer service representatives do you foresee in the future, where a certain pattern of interviews can become a staple?