Some of my money missing at PokerLoco

toeknee91744 · #1 09-21-2006, 10:22 AM

I was playing yesterday night and all the tables froze up. Then I coudnt log in. After a while I logged in and about 70 dollars was missing. I emailed support and they still have not back to me. Is my money frozen up at the tables? Did this happen to anyone else?

maybedinero · #2 09-21-2006, 12:30 PM

Check the tables list and see if any of the tables you were on yesterday are still there. If they are, your money is stuck on the table. It will be returned when the table is fixed.

toeknee91744 · #3 09-21-2006, 01:50 PM

Nope didnt see any tables. Anyone know the phone number for this site?

MrBlueNose · #4 09-21-2006, 03:51 PM

+44 (0)20 7870 7510

International.

Mike Haven · #5 09-22-2006, 10:48 AM

In my correspondence with Support during the other saga I happened to mention this case in passing.

Some of their relevant reply:
[ QUOTE ]
... as we replied to his e-mail about 30 minutes ago. He is indeed missing about $70, they got stuck on a table somewhere, which is not unusual. Fortunately it is also quite a simple case to solve, our TechOps people have already been contacted and should be flushing the money back to his account in the next 24 hours.

[/ QUOTE ]