Casino-On-Net complaint bonus?

Jibba · #1 08-20-2006, 02:54 PM

I signed up for CON a few days ago. I absolutely couldn't stand the software because it was so slow. I became more and more frustrated and went from $1 three handed, to $2, to $5, to $10 and eventually to $45 just to finish with that damn place. I also happened to have gotten killed there. I turned my $200 + $200 into a withdrawal of $80 and almost busted. I sent an email saying I was upset that I was forced to play higher stakes than I would have liked just to get away from there. I also threw in some stupid comment about how I've never had worse luck in my life than at their casino. They, of course, sent me the usual 10 page form letter about how they are on the up and up (while not really addressing my complaint about it being slow).

Anyway, I get an email today about an invite only bonus of $100 on a deposit. I went to live help and was told it was $100 on ANY deposit (I specifically asked about a $50 deposit). And here's the best part (assuming she has a clue what she's talking about) ... it's 2X the bonus. Yeehaw. Not sure if anyone else can get it, but if you've ever thought about complaining to them ... apparently now is the time.

Jibba · #2 08-20-2006, 02:59 PM

Confirmed with another CS rep. I need to wager $200 to clear the $100 bonus on my $50 deposit. Wow.

MycroftX · #3 08-20-2006, 03:34 PM

woo, I'm there right now... maybe I'll complain and such....

lala · #4 08-20-2006, 03:51 PM

most likely you got the bonus because you did bad here. They tend to do that.

Jibba · #5 08-20-2006, 03:57 PM

Very well could be. That place kicked my *ss. But a 2X (b) bonus? I was pretty shocked. I disliked their software enough that I said I'd never go back ... but apparently I was wrong.

Jibba · #6 08-20-2006, 06:00 PM

Man do I hate this site. Played a half an hour. Wagered exactly $200 ... lost $50. House busted 3 times in the entire session. Oh well ... at least I got $50 of my losses back.

Ken_AA · #7 08-20-2006, 06:05 PM

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Man do I hate this site. Played a half an hour. Wagered exactly $200 ... lost $50. House busted 3 times in the entire session. Oh well ... at least I got $50 of my losses back.

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Can you cash in your comp points for some extra cash there, I can;t remember. I tihnk you can though.

Ken

Jibba · #8 08-20-2006, 06:11 PM

[ QUOTE ]
[ QUOTE ]
Man do I hate this site. Played a half an hour. Wagered exactly $200 ... lost $50. House busted 3 times in the entire session. Oh well ... at least I got $50 of my losses back.

[/ QUOTE ]

Can you cash in your comp points for some extra cash there, I can;t remember. I tihnk you can though.

Ken

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Yeah ... I did that the first time around. I think I got like $4 out of it. Better than the zilch some sites give you though.

nws103 · #9 08-20-2006, 06:43 PM

their software may be a tad slow compared to the others, but with "happy hours" and "simple winnings" every month worth $100 and $30 in easy bonuses, i cut them some slack. Plus on the rare times that you go bust, they definitely will hook you up with a "come back!!" bonus.

Jibba · #10 08-20-2006, 06:46 PM

[ QUOTE ]
their software may be a tad slow compared to the others, but with "happy hours" and "simple winnings" every month worth $100 and $30 in easy bonuses, i cut them some slack. Plus on the rare times that you go bust, they definitely will hook you up with a "come back!!" bonus.

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I haven't heard of the happy hours or simple winnings. Will have to look into it. And yeah ... even if I lost huge both times I've been there, I figure it can't last forever.

I think "a tad slow" is a big understatement though. I hate staring at my busted hands for 3 or 4 seconds.