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Old 05-22-2007, 09:40 PM
LongTimeLurker72 LongTimeLurker72 is offline
Senior Member
 
Join Date: Apr 2006
Location: Georgia, U.S.
Posts: 128
Default UB w/d - money in limbo since 4/2 - finally received on 5/26

I know this probably won't come as a surprise, but. . .

I requested a withdrawal by check for $950 from UltimateBet on April 2. The check never showed up, and after an email response to the problem, I took UB's advice and requested a stop payment on the check, on May 3, to get the money put back into my account in "5 to 7 business days", so I could attempt to withdraw by ePassporte.

As of Sunday, May 20, I still did not have the $950 back in my account, and had sent two more emails asking for my money, or the status of my money. I have gotten replies that they simply have not heard back from their bank yet confirming the check has been stopped. Finally, I told them they had until Tuesday to put the money back in account or I would post the details and timeline of events to 2+2. I received a boiler-plate reply that my message would be sent to the appropriate department. Today (Tuesday), I finally got this response <font color="blue">* </font>:

[ QUOTE ]

Thank you for your e-mail, I am deeply sorry for the delay. I have contacted
&lt;our Check Processor&gt; to inquire on the status of the stop
payment that was placed on your missing check. I have been informed by
&lt;our check processor&gt; that there investigation into this missing check is still
pending. I was told that it will be concluded within the next 48 to 72 Hrs. I
will continue to contact then daily on this matter in hopes of speeding there
investigation up.

Again I am deeply sorry.


Best regards,

Randy
Supervisor
Payments Department


[/ QUOTE ]

<font color="blue">*name of check processor removed to protect them from certain overzealous U.S. legal organizations. </font>

If this email is to be believed, I may be nearing the end of this long journey. However, I will not believe until the money is actually in my account. I will keep the forum posted on the progress of my check reversal, and subsequent ePassporte withdrawal if necessary.

*

Edit/MH: Post-title changed by request.
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