Click2pay won't let me open an account. Anyone have this problem?

[DING-DONG YO]

Did you refinance a mortgage or something in 1997?

[cracker10706]

That's a point. I may have. Don't remember the exact date.

However the security question was when did I "purchase" my house (not refinance) and none of the selections were correct for that question. Had the refinancing been mentioned, I would have found out the answer before proceeding. As a result of their lack of precision, I am now banned for life from Click2pay.

Hardly seems fair, does it?

[SlapPappy]

Did you answer them when they called on the phone?

[DING-DONG YO]

cracker, you're sounding like a troll now. I'm finding your story less believable.

[dlk9s]

I had no problems. All the questions they asked me had accurate answer choices, except one, and that had a choice that was "None of the above."

Now I'm just waiting on the test deposits to my ING account.

[cracker10706]

[ QUOTE ]
cracker, you're sounding like a troll now. I'm finding your story less believable.

[/ QUOTE ]

Don't know why you feel that way. I'm just revealing what happened, asking for suggestions to correct the situation and trying to warn others they need to be very careful when answering the security questions to avoid having the problem I am having.

And I do think its unfair that if I made a mistake on an ambiguous security question, Click2pay will not give me a chance to correct the problem with additional documentation, etc, and instead locks me out of their system on a permanent basis.

[cracker10706]

[ QUOTE ]
Did you answer them when they called on the phone?

[/ QUOTE ]
They never called. I got the e-mail with the authentication number (came almost instantaneously with completing the application), tried to login to enter it, saw the account was locked and called them to find out why.

[SlapPappy]

[ QUOTE ]
[ QUOTE ]
Did you answer them when they called on the phone?

[/ QUOTE ]
They never called. I got the e-mail with the authentication number (came almost instantaneously with completing the application), tried to login to enter it, saw the account was locked and called them to find out why.

[/ QUOTE ]

In a previous thread people said they were getting locked because they didn't answer the phone call. They called me twice but I missed both calls. I assume I'm locked out also. [img]/images/graemlins/grin.gif[/img]

[cracker10706]

I suspect you are, but since I never got that far, I can't be positive.

Good luck.

[SlapPappy]

Also, they sent me a link in the email so I didn't even have to log in to access the site for validation.