[Bobo Fett]

Here's the problem, Rek. FT has a history of doing this, sillysal is far from the first person to post on here in a situation like this. Also, history shows that if they find sillysal guilty of whatever they are investigating her for, that will be the end of the story. Unless FT has changed their ways from the past, her account will be closed, the money will be taken, and she will never be given a clue as to what she has apparently done wrong.

This history is the context in which everyone is judging FT. FT has done this in the past, promised to improve their CS procedures in light of these events, and now it appears not much has changed. That's why everyone is jumping all over FT, imo.