Bank placed a hold on my checks?

[WebGuySteve]

So about a month ago I deposited 20K from poker site cashouts. I think 10K from absolute, 10K from bodog, may have been 15/5. At any rate it still has not hit my account so I went in to ask about it and they said a hold was placed on the checks and that I should call customer service. This is Citizen's Bank btw.

Customer Service then told me that they could not give me any information other than that it is under investigation. They wouldn't even put me on the phone with a manager or anyone who is doing the investigation.

Has anyone had a similar experience? Any advice? Thanks Guys.

[raptor517]

oh, disregard my post if u read it. my deposits in checks have always just gone thru in 10 days or whatever it takes to clear. id go to the bank itself and be like hey, wtf is the deal, k thnx. if they tell u to call customer service say u did, then ask for the manager again. thats absolute crap.

[LeapFrog]

[ QUOTE ]
They wouldn't even put me on the phone with a manager or anyone who is doing the investigation.


[/ QUOTE ]

start raising hell

[DaBruce]

I know THREE seperate people who have had this exact thing happen to, all at Citizens Bank. Since I also use Citizens, I'm guessing the best place to open an account to cash checks at would be a Credit Union?

[WebGuySteve]

So what happened to those people's money? Did they get it? After how long? What was the issue?

[limitninja]

I never had a problem doing this at citizens bank (called charter one here in ohio) but same banking regulations, they are the most lenient out of all banks when it comes to gambling transactions even my debit card still works at pokerstars

[DaBruce]

The checks are all still currently under investigation. They told them that the checks were being investigated because they were associated with "illegal gambling".

[WebGuySteve]

How long has that been going on?

I have made deposits before and since without an issue. I dunno why now.

[DaBruce]

That was about two weeks ago. One friend has three checks frozen, another has one, and another has one. I have not tried to deposit a check there since then. The customer service supposedely was very vague with them, just telling the checks were under investigation for being associated with illegal gambling, and they would let them know more after they have investigated.

[WebGuySteve]

blah, thats pretty much the same BS I got, but they didn't even tell me illegal gambling. Can you please PM me if they hear anything?