This kinda pissed me off

[TiK]

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With this policy, it prevents people from abusing the ability to constantly return games after they're done with them, while not completely screwing over those of us that are legitimate.

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I think this is where your opinions start diverging with those of the rest of the forum. We (ok, I'll speak for myself), I do not see your gripe as legitimate. Not doing research before making a purchase is your own fault and not that of the store. The store should be under no obligation to accomodate your bad judgement. I do agree with you though that the store should make accomodations for legitimate beefs.