Partypoker Refuses to pay out bonus #2 and #3 - Page 4

soah · #31 03-14-2006, 02:02 AM

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#5 A thousand people e-mailing party that their bonuses didn't show up immediately after they completed the hands certainly isn't helping anything. Chill out and wait.

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If they do not want people emailing them about the bonus then they should not reply to emails with messages explaining that the only way to get a count on your raked hands is to email them and have them check on it.

theben · #32 03-14-2006, 02:08 AM

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This whole bonus things has certainly shown that the average poster in this forum isn't too bright.

#1 Learn what a raked hand is. This is often waaaay less than your total hand count. (I realize most understand this, but a surprisingly high number have no idea...). You can track your own raked hands easily in PT, if you don't have PT, wtf are you doing here anyways?

#2 The first part of this bonus worked exactly like other party reload bonuses, if you try and clear it during peak hours it will lag. You'll get the bonus if you started playing after the bonus was active (important to check, this can lag as well) eventually - even if the hand counter isn't updated yet in the bonus tab.

#3 The extra bonuses are a new things at Party, they're not built into the system like regular reload bonuses are. Play your hands, you'll eventually get paid. It's not instant, my second bonus took until the next day to show up after I played the hands. Today I played more than enough for the third bonus, I haven't been paid yet, but I'm sure I will be - most likely tommorow.

#5 A thousand people e-mailing party that their bonuses didn't show up immediately after they completed the hands certainly isn't helping anything. Chill out and wait.

#6 I love how everytime Party tries to introduce something new that actually gives money back to the players, people find stuff to bitch about and threaten to leave Party. Flashback to a whole 4 months ago and Party was giving out nothing, no VIP bonuses, no scratch off tickets, no new years bonus, no useful merchandise in the party points store, just sporadic reloads for $100 max and crappy t-shirts.

There are legitiment complaints against Party, their service certainly isn't top notch. But honestly without Party, how many of us would be looking for a real job? Give 'em a break- they're trying to give us money. Don't kick their teeth in for it.

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1. thats a piece of cake. party does it, PT does it--easy to track. the problems arise when your PT numbers don't equal party's because thier numbers decide bonuses NOT your PT numbers. some people may actually be getting screwed over by a strange counter

2. first part bonus was fine, 2nd part = not good. what actually happens vs. what was started in the terms did not occur.

3. this is simple stuff for party not to screw up. they should be expected to not mess up something so easy.

4. ? ? ? can YOU count? i guess its not just party that has these issues

5. its smart of people to inquire why things arent working out to prevent themselves from losing out due to party's incompetence or maybe a simple misunderstanding

6. if party does something and promises something they should be expected not to screw it up. stars, paradise, etc don't screw thier promotions up. people have every right not to tolerate incompetence

SoCalRugger · #33 03-14-2006, 03:03 AM

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This whole bonus things has certainly shown that the average poster in this forum isn't too bright.

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legitiment

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heh

Anyway, it's not so much about this bonus. It's the bonus mishap, the scratch card promo mix up, the image deletion disaster, and the "upgrade" causing the software to actually perform worse. It's just not the way the biggest online poker room should be run.

tagtastic · #34 03-14-2006, 03:25 AM

Congrats you guys found the errors in my post! ...

That's besides the point, I typed that msg out while 6-tabling 6max no limit, it was bound to have some problems.

I fully encourage all who are unhappy with this promotion to please leave Party and never come back.

There has been some talk about some limit hands not being recorded. This is possibly a real issue, but it, like every other time things like this have happened (some 6max limit tables were missing party points at the start of the acceler-8-tor promotion) - will be fixed eventually.

Bringing real issues to their attention certainly isn't a bad idea, but e-mailing them 8 times in a row about something that's gonna be fixed anyways (ie: late bonus payment) is just adding to the problem.

I repeat, all those who are unhappy with this promotion, please leave Party and never come back. [img]/images/graemlins/wink.gif[/img]

TheMainEvent · #35 03-14-2006, 03:34 AM

We apologize for the inconvenience caused while trying to contact our customer support via phone. Due to maintenance the phone lines are not available as of now. We request you to please try calling us after sometimes.

plaxburress · #36 03-14-2006, 04:30 AM

.

SoCalRugger · #37 03-14-2006, 04:35 AM

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Bringing real issues to their attention certainly isn't a bad idea, but e-mailing them 8 times in a row about something that's gonna be fixed anyways (ie: late bonus payment) is just adding to the problem.

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But the problem is, it shouldn't have to be fixed. Just like the software upgrade, they've gone ahead and offered something that should not have been offered. They were not prepared and didn't take the time to fix the bugs. Do you agree with this, at least? Or are we on completely separate pages?

It's like they knew Stars was going to run a reload bonus for the WSOP promotion and said, "Oh [censored], we better run a bonus ASAP. We'll figure out the details later."

froggy527 · #38 03-14-2006, 05:05 AM

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You only need to be dealt cards so how many hands you play makes no difference

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This kind of post is exactly what tagtastic is talking
about in his post. As many times as it's been explained
many people still don't have a clue of how Partys raked
hand policy works.

And as with most Party promos,right from the start there
were a ton of posts asking this and that. It is obvious
that most of these people hadn't bothered to read the
email or click the terms link on the pop up. And even
though the terms were totally different from what the
CS people say(As usuall). It would be nice if people
would read the terms, so they could be as confused as
the ones who bothered to read it!

SoCalRugger · #39 03-14-2006, 05:21 AM

Agreed, all the talk of what is considered a raked hand has been covered many times and isn't too tough to figure out.

And for the record, I didn't say that, even though it's my name in the post title.

Nietzsche · #40 03-14-2006, 07:28 AM

From the many posts here it would seem Party is becoming increasingly aggressive in their efforts to get us to log more hands, bordering on unethical. I recently e-mailed them about the Accelerator bonus and I stumbled over this sentence in their reply, which for some reason just gets to me:

"As the VIP Club moves forward so must our VIP Players."