BETUS POKER - withdrawl (are they serious)

[Mikey]

[censored]!!!

I did a full withdrawl out of this site (BETUS POKRE) for around 2K, and you want to know what they said.

They said they cannot process my payment until I send them 3 documents to verify that I am of age and to verify my address.

1. passport/ or license
and
2. a bank statement
and
3. a utility bill

WHAT IS THIS CRAP??


I guess if I did my withdrawl little by little....
I wouldn't be asked this..... so if I were you.... thats the approach I would take.

Can you believe this bull?
------------------------------------------------------
Dear xxxxx xxxxxxxxxxxxxx,

Regulations forbid us from paying prizes or winnings from online games
to people less than 18 years of age. We are required to positively
identify you before sending this payment.

In order to process your withdrawal request:

Please photocopy the following information and fax it to:
1-416-777-2891 (or toll-free in North America: 1-888-557-8851) to the attention of
the Security Department. Or, scan the documents, attach them to your
email and forward them to: [email protected].

- Your credit/debit card (front and back) used on your account (you may
hide the middle eight digits for security reasons)
- Your credit/debit card statement showing your name and mailing
address
- A valid photo ID (example: Passport, Driver's License, etc.)

If you do not have a credit/debit card registered on your account,
please fax/scan the following:

- A valid photo ID (example: Passport, Driver's License, etc.)
- A bank statement showing your name and mailing address
- A utility bill (phone bill, electrical bill, etc.) showing your name
and mailing address

If you have already sent us the documents requested, you do not need to
send them again.

This information is for internal use only and will be kept strictly
confidential. Your privacy is of the utmost importance.

Should you have any questions or concerns, please do not hesitate to
contact our Customer Service Department. We are available 24 Hours a day,
7 days a week, at: http://www.betuspoker.com/support.html

Thank you,
Security Department
http://www.betuspoker.com

-----------------------------------

THESE POKER SITE DONKEY's should do their VERIFICATION when the money goes in....... not when the money goes out...

ALSO!!!!! All I did was a withdrawl back to Neteller, and they want all this verifciation.

OK..... so I faxed them 3 things.

1. my license
2. a check -
3. an Ameritrade stock statement.

here is what I got back......... from them

-------------------------------------------------------
Dear xxxxxxx xxxxxxxxxxxx,

We have received your security documents, however, they were missing another document, with your name and
address clearly visible.

We will accept the top portion of a utility bill, void cheque, medical bill, voters card, school transcript or cell
phone bill. or bank statement showing your name and mailing address.

WE CANNOT ACCEPT ONLINE STATEMENTS.

Please note that we only require proof of your residence at the address registered on your casino account.

Could you kindly fax/email this information to us so that we may process your payout ASAP.

Should you have any questions or concerns, please do not hesitate to contact our Customer Service Department.
We are available 24 Hours a day, 7 days a week, at: http://www.goldenpalace.com/support.htm

IF YOUR USERNAME IS NOT INCLUDED IN YOUR EMAIL OR FAX, YOUR ACCOUNT MAY INCUR DELAYS
AND OR WE WILL BE UNABLE TO PROCESS YOUR DOCUMENTS AND YOUR PAYOUT WILL NOT BE SENT.

Thank you in advance for your cooperation and understanding!




Security Department
pokerhosts.com

-----------------------------------------

after this B.S. letter I sent them a doctor's statment... then they wrote this one..... back

----------------------------------

Dear xxxxxx xxxxxxxxxxxxxx,

Your documents were received and your account approved for payout.
Please note that you will receive an email from our Accounting Department
once they have processed your payout.

Should you have any questions or concerns, please do not hesitate to
contact our Customer Service Department. We are available 24 Hours a day,
7 days a week, at: http://www.pokerhosts.com/support.htm

Thank you,
Security Department
pokerhosts.com

-----------------------------------------

I don't agree with this procedure one bit.

What do you think?
I'm done with this site.... and now I'm paranoid..... that they may sell out my info..... my identity....

AND YES I did get my money.....

[youtalkfunny]

[ QUOTE ]
ALSO!!!!! All I did was a withdrawl back to Neteller, and they want all this verifciation.

[/ QUOTE ]

1. Did you deposit via Neteller? Did you make any deposits by any other methods?

2. How much did you deposit via Neteller? How much did you deposit via other methods?

[Spota]

I just withdrew a little over 400 from BetUS with zero problems. I used Neteller and it took 2 or 3 days.

[augie_]

standard for crappy, no player sites. but hey, at least you got your money. some people get hassled and don't even get the $$!

[Mikey]

the only method I deposited was with Neteller.

I deposited $1500 with Neteller.

I did not deposit any other method or attempted to withdraw by any other means.

[eastbay]

That crap is "We're barely solvent. Please, please don't take your money out."

eastbay

[youtalkfunny]

My only guess was that you "won too much, too fast", and they fear collusion or multiple accounts.

[OldLearner]

So you got your money but were slightly inconvenienced by some security measures.

I like the fact that they have security measures in place to

- keep underage kids from gambling
- keep criminals from using poker sites for money laundering
- catch multi-account cheaters

Can you not afford to wait 2 or 3 days, even a week for your money?

You see 1000's of posts here about "where's my money", "beware site XXX", but in 99.9% of the cases, the poster gets his money.

Most of the people that complain about the "inconvenient" security measures are playing on "tight" bankrolls and are very impatient.

If they could catch all the ZJ's and other cheats I would gladly wait a month for my cashouts.

Actually, anyone who cannot wait a month for a cashout needs some lessons in money management. Don't get me wrong, I don't like waiting for a cashout. But if your bankroll is such that a 2-day delay in a cashout is giving you grief, you should get a job.

[Mikey]

Donkey boy. Its the money that i'm worried about its the inconvience.

Take the information and security measures when the accounts OPEN UP, not when they shut down.

Donkey boy, if you heard other posters they said they make normal withdrawls and they don't get hassled.

I closed the account out.

Donkey Boy.... Party Poker, Full Tilt Poker, Bodog poker, Paradise poker, TRUE POKER, never did this to me when I did a full withdrawl, but this NO NAME site is asking for 3 points of identification as if I'm securing my home for a loan.

Donkey boy, the reason I'm pissed is because they are a no name company who is holding 2K of my money asking me for 3 points of identification.

Donkey boy, the relative amount of money that I'm withdrawing is irrelevant. What 2K means to me may mean differently to you, may mean differently to someone else.

Ok Donkey, thats why I made the post.

[Fallen Hero]

1) you have no reason to be upset at this site
2) most of what you expect from them is unreasonable