Anybody has problem with rakeaid?

[littlepotato]

Hi Guys:
I have a ftp rakeback account setup with RAKEAID.COM, last month (June) after I sent them the email, they sent me the rake back, but this month (July), after I sent them one email in the middle of the month, they told me they would pay later since their payment got delayed, but it is already the end of month and I sent them 2 letters after that, no reply still!
anybody has the same problem?