So I was just canned by pokerstars.

[StellarWind]

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Opinions on their reaction would be appreciated.

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Stars believes you have done something much more serious than you have told us.

If you truly do not know what the problem is then I recommend that you politely write back and ask why they are doing this.

Don't say things you can't take back and start a war. You can always do that later if you want. For now assume that there has been an honest misunderstanding and try to work it out without bloodshed.