Pokerstars Froze my account

[luckychancer]

I'm expected to go to a public unknown computer shop and just send off copies of my credit card/drivers license and utility bills.
It seems like that causes more of a security risk then the one they are supposed to be protecting.
Furthermore I'm 1,000's of miles away from home and I'm expected to provide them with utility bills as well?

My point is they did not need any of these items upfront and did not detail the fact that they would be required BEFORE I made the initial deposit.

Who can blame them? There is no chance I would even think about depositing if they were HONEST and UPFRONT about their policies.